General Manager

POSITION DETAILS

Yoga 6 offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Yoga 6 is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community

The General Manager oversees studio functionality from sales and retention to community engagement.

QUALIFICATIONS:

• Sales Management: 1 year (Required)
• Leadership/Team Management-Supervision: 1+ year (Required)
• Pilates or Fitness Experience: 1 year (Preferred)
• Confident in generating personal sales and training Sales Reps in sales and customer service
• Experience supervising personnel and assigning tasks.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Excellent communication and strong interpersonal skills
• Flexible to studio work schedule
• Ability to recognize areas of improvement and make changes using good judgement
• Ability to excel in a fast changing and diverse environment
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public and foster community, within the team and the studio membership
• Proficiency with computers and studio software

RESPONSIBILITIES:

• Meet Studio Goals and implement plan and strategies to achieve them
• Provide exceptional level of customer service at the studio to existing members via face-to-face, phone and email.
• Contact prospects/leads to schedule Pilates class and enroll them on Intro classes or sell membership
• Evaluate and assess monthly studio KPIs (key performance indicators) to improve studio results.
• Manage Studio on Social Media in order to promote Club Pilates and help to generate leads.
• Strategically manage marketing campaigns to generate leads for the studio incoordination with regional general manager and owner
• Lead generation including grass roots marketing and networking
• Implement sales process to schedule prospects into Intro class
• Ensure that studio retail/products are stocked with accurate inventory counts
• Supervise team and assure they meet their goals
• Proficiency in Club Ready and POS system, to include revenue reports, attendance reports, etc.
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Create and manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Review instructor evaluations performed by Master Trainer/Lead Instructor
• Independently make decisions related to high level customer service

Job Type: Full-time

Pay:Starting at $45,000.00 

Benefits:

• 401(k) matching
• Paid time off