Company Mission: Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high-quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.

The Role

The Creative Operations Manager drives end-to-end execution of Marketing and Creative initiatives across multiple business channels. This role owns the daily flow of work from intake through final delivery, ensuring projects move efficiently, meet deadlines, and align with business priorities. Embedded within the Creative Marketing team and partnering closely with Marketing, Warehouse, Digital Marketing, Product, Design, Merchandising, and other cross-functional teams, this role balances strategic prioritization with hands-on execution. The ideal candidate thrives in a fast-paced environment, anticipates roadblocks before they surface, and brings structure, clarity, and momentum to complex creative workflows.

What You’ll Do

Maintain and evolve seasonal and brand campaign timelines across editorial, digital touchpoints, retail, and other marketing channels as needed
Manage all project intake, assignments, and tracking within Notion
Assess and optimize Creative team bandwidth (Design + Copy), proactively prioritizing work to maximize impact
Partner with cross-functional stakeholders to define scope, clarify deliverables, and align on timelines
Lead project kickoffs to ensure clear briefs, aligned expectations, and accurate timing
Communicate deadlines, approvals & status updates, keeping work on track and stakeholders informed
Anticipate risks, navigate shifting priorities, and drive solutions in fast-moving environments
Elevate workload constraints to leadership and recommend prioritization aligned to revenue and strategic goals
Identify workflow gaps and implement scalable process improvements
Oversee asset delivery across channels including email, site, retail, paid, social, and collateral
Conduct final quality control to ensure accuracy and readiness before release
Facilitate review meetings and approval processes to maintain momentum
Support video post-production schedules and approval workflows in partnership with the video team
Serve as a trusted day-to-day partner to Creative Marketing, Digital Marketing, Media House, Paid, Social, Experiential, CRM, Site, and People teams

What We’re Looking For

3–5 years relevant experience with 360 creative project management and content production workflows across digital, print, video, retail and more
Deep expertise in Notion or comparable project management platforms
Proven ability to manage multiple complex workstreams while maintaining strong attention to detail
Demonstrated success influencing cross-functional stakeholders and building credibility with senior leadership
Strong judgment in prioritization, resource allocation, and risk mitigation
Highly organized, proactive, and solution-oriented with excellent communication skills
Comfortable navigating ambiguity and frequent change; flexible and willing to pivot on direction as needed
Process-minded with a track record of improving efficiency and scalability
Proficiency in Microsoft Office suite and digital asset management systems
Curiosity around AI and its application within creative operations
Crave activity comes through as a passion

Base salary range: $90,000–$105,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Additional rewards may include performance bonuses, long-term incentives, a FTO policy, and many other progressive benefits.

This job description is not designed to cover or contain a comprehensive list of duties, activities, or responsibilities of this position. Duties, responsibilities, and activities may change, or new ones assigned at any time with or without notice.

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