Schedule: Full-Time | Hybrid (Min. 3 days/week in office, after 90-day probationary period)

Reports to: Administrative Supervisor

Position Summary:

The Administrative Specialist is a key client-facing role focused on workflow management, client support, and daily office operations. This position offers variety, autonomy, and the opportunity to contribute to internal process improvements and team culture in a fast-paced, professional environment.

DHA is a fully cloud-based firm with a mix of on-site, remote, and offshore team members. We’re looking for someone who is detail-oriented, tech-savvy, and confident learning new tools — including AI. If you're proactive, adaptable, and thrive in a dynamic setting, you’ll be a great fit for our innovative, client-focused team.

Key Responsibilities:

Provide friendly, professional support to clients via phone, email, and in person
Manage digital and paper documents, including assembly, filing, scanning, and distribution
Track projects and tasks using workflow software and support accurate project check-ins
Assist with scheduling, billing, accounts receivable, and general administrative tasks
Collaborate with on-site, remote, and offshore team members in a fully cloud-based environment
Engage with your team in promoting and administering cultural and morale-boosting activities
Embrace technology and AI tools to improve workflows and increase efficiency

Education & Qualifications:

High school diploma or equivalent (post-secondary education a plus)
2+ years professional office experience (CPA firm or similar environment preferred)
Proficiency in Microsoft 365; CRM or project management tools a plus

Desired Skills & Experience:

Strong attention to detail, organizational skills, and multi-tasking ability
Proactive problem-solver with comfort in ambiguous and evolving workflows
Excellent communication skills, both written and verbal
Positive, friendly attitude and team-first approach
Confidence working in a fully cloud-based environment
Ability to adapt to new technology and tools quickly, including AI-driven platforms
Experience with billing and accounts receivable

Schedule & Location:

Full-time: 40 hours/week (summer hours reduced to 36/week)
Hybrid schedule: in-office minimum 3 days/week
Office closed on Fridays between April 15 and Labor Day

DHA Benefits:

Full benefits package:
- Medical, dental, vision & life insurance
- 401(k) with firm match
- Generous PTO and firm holidays
- Paid maternity/parental leave
- Professional development reimbursement program
Diverse workload, collaborative culture, and relaxed environment
Core Values: We are client-focused, forward-thinking, dependable, a team, and proud of our organization

For more information on DHA benefits, career paths, and core values please visit our website - https://dha-cpa.com/careers/

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