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Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
The Business Development Manager owns the development of new business opportunities that drive long-term growth for Prestige. This role is responsible for identifying prospective customers, creating qualified sales opportunities, strengthening relationships with existing accounts, and supporting the sales organization through proactive outreach and lead generation.
In addition to business development responsibilities, this role also provides inside sales support by assisting with quoting, proposal development, presentation construction, customer follow-up, and internal sales coordination as business demands require.
This position reports directly to the VP of Strategy & Engineering. The Business Development Manager works closely with the Director of Outside Sales to develop and qualify new opportunities and collaborates with the Director of Inside Sales to support quoting, proposal development, and project execution as business demands require.
Success in this role requires strong communication skills, organization, persistence, technical curiosity, and the ability to build relationships while balancing multiple priorities.
Core Ownership Areas
1. Business Development & Prospecting
You own the proactive generation of new business opportunities for Prestige.
You are responsible for:
- Identifying and researching prospective customers within target industries and markets聽
- Developing and executing outbound prospecting campaigns through phone calls, email, LinkedIn, networking, and referrals聽
- Scheduling qualified meetings for Outside Sales representatives聽
- Building relationships with decision-makers before projects are actively bidding聽
- Maintaining a consistent pipeline of qualified opportunities聽
- Supporting strategic account development initiatives聽
- Tracking prospecting activity and pipeline metrics within CRM聽
- Continuously identifying new markets, industries, and opportunities for growth聽
2. Lead Qualification & Sales Pipeline Management
You own the early stages of the sales process.
You are responsible for:
- Qualifying inbound and outbound opportunities聽
- Understanding customer needs before transferring opportunities to Outside Sales聽
- Coordinating discovery conversations聽
- Maintaining accurate CRM records and opportunity status聽
- Following up consistently with prospects throughout the sales cycle聽
- Helping ensure opportunities continue moving through the sales pipeline聽
- Supporting forecasting through accurate pipeline management聽
3. Customer Relationship Development
You own the development of strong relationships with prospective and existing customers.
You are responsible for:
- Serving as an initial point of contact for prospective customers聽
- Building trust through responsiveness and professionalism聽
- Maintaining regular communication with inactive and existing customers聽
- Identifying additional opportunities within existing accounts聽
- Supporting customer retention through proactive relationship management聽
- Representing Prestige professionally in meetings, trade shows, networking events, and customer visits聽
路聽 聽 聽 聽 Tracking key customer contacts as they change organizations while proactively establishing relationships with new decision-makers within existing customer accounts
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4. Inside Sales Support
You provide inside sales support to ensure opportunities continue moving efficiently through the organization.
You are responsible for:
- Assisting with quote development and proposal preparation聽
- Obtaining vendor pricing when required聽
- Supporting proposal revisions and customer follow-up聽
- Coordinating internal communication between Sales, Engineering, Operations, and vendors聽
- Assisting with project documentation and sales administration聽
- Supporting order processing and project coordination as assigned聽
- Providing coverage for Inside Sales responsibilities when workload requires
- Following up on quotations and proposals to maintain momentum and improve close rates
- Developing datasets (Excel), presentations (PowerPoint), and drawings (CAD) to support projects
5. CRM Management & Sales Administration
You own the accuracy and consistency of customer information and sales activity documentation.
You are responsible for:
- Maintaining accurate customer, contact, opportunity, and activity records within HubSpot
- Recording prospecting activity, meetings, follow-up tasks, and opportunity updates聽
- Supporting reporting related to pipeline development and business development activity聽
- Ensuring customer information remains organized and current聽
- Helping improve CRM processes and sales workflows聽
6. Market Intelligence & Strategic Growth
You own gathering market information that helps Prestige grow strategically.
You are responsible for:
- Monitoring industry trends and customer activity聽
- Identifying competitive opportunities聽
路聽 聽 聽 聽 Identifying target accounts and strategic prospects that align with Prestige's growth objectives
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- Researching new vertical markets聽
- Providing feedback to leadership regarding customer needs and market trends聽
- Supporting strategic initiatives that improve market penetration and customer acquisition聽
7. Internal Collaboration
You own collaboration across departments to support customer success.
You are responsible for:
- Working closely with Outside Sales on prospect strategy and account development聽
- Supporting the Director of Inside Sales on quoting and project coordination聽
- Coordinating with Engineering and Operations to understand customer requirements聽
- Participating in sales meetings and strategic planning discussions聽
- Communicating customer feedback throughout the organization聽
- Supporting continuous improvement of sales processes and customer experience聽
Accountability
This role is directly accountable for:
- New qualified business opportunities generated聽
- Sales meetings scheduled and converted聽
- Growth of the active sales pipeline聽
- CRM accuracy and activity tracking聽
- Responsiveness to customers and prospects聽
- Quality of inside sales support provided聽
- Effective collaboration across departments聽
- Consistent execution of business development initiatives聽
Summary
The Business Development Manager is responsible for expanding Prestige's customer base while supporting the sales organization through proactive prospecting, relationship development, and inside sales execution.
Success in this role requires:
- Exceptional communication and relationship-building skills聽
- Strong organizational and time management abilities聽
- Self-motivation and initiative聽
- Persistence in prospecting and follow-up聽
- Attention to detail in CRM management and sales support聽
- Ability to balance strategic business development with tactical inside sales responsibilities聽
- A collaborative mindset focused on supporting customers and internal teams聽
This role serves as a key driver of Prestige's long-term growth by creating new opportunities, strengthening customer relationships, and supporting the successful execution of the sales process from initial contact through project development.
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