Device Management Technician, Information Technology

The Device Management Technician provides second line (Tier II) support for all staff and faculty at the University of Tennessee at Chattanooga. The Technician works in a dynamic, fast-paced environment - often, with minimal supervision - to provide services over the phone, through e-mail, in person, and chat across campus. The Technician troubleshoots issues and provides support and repairs for desktops, mobile and smart devices, hardware, printers, software, and audio and video.