Allergy Administrative Assistant/Authorization Specialist - Cherry Hill

Job Description:

ENT and Allergy Associates is seeking a self-motivated, people-friendly full time Allergy Administrative Assistant/Authorization Specialist for our Cherry Hill NJ corporate office.

This position is hybrid, requiring three days in the office and two days remote. Please note that the role may transition to full-time in-office in the future.

Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.

Hourly: $21/hr

Requirements:

• Obtain, review and input insurance authorization and referrals prior to patient services
• Monitor and track patient authorizations
• Inform offices of status of authorizations including expired dates
• Work with patients to educate them on their benefits information
  • Explain to patients why some services are covered and some are not
  • Help patients understand deductibles, co-insurance and copays
• Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints
• Enter data in the Electronic Health Records
• Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies
• Assist office with tasks and patient calls
• Other duties as assigned

Qualifications:

• Experience working with insurance companies
• Knowledge of different types of coverage and policies
• Strong computer, data entry skills
• Empathy and compassion to give support to patients
• Attention to detail and problem-solving skills
• Customer service skills and telephone etiquette
• High school diploma or GED
• Professional demeanor and appearance

Preference to candidates with at least one or two years working in a healthcare or billing setting.
Working knowledge of medical terminology, CPT codes and ICD-10 a plus.

Schedule:

Monday - Friday 8:30AM - 5:00PM

We offer a competitive salary with a comprehensive benefits package including:

Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance.

The ENT & Allergy Associates Network:

ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted ‘Top Doctor’ by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.