If you have a passion for hospitality and a talent for leading teams, this could be the perfect opportunity for you. We are seeking a Food & Beverage Supervisor who will help guide our team in providing exceptional service while ensuring smooth and efficient daily operations.

Essential Job Functions – Food & Beverage Supervisor

Supervise daily food and beverage operations to ensure efficient service and adherence to company standards.
Monitor staff performance and provide direction, coaching, and support to ensure high levels of guest service.
Assist with scheduling, assigning duties, and overseeing the work of servers, bartenders, and support staff.
Ensure all food and beverage service areas are properly set up, stocked, and maintained throughout service periods.
Address guest concerns or complaints promptly and professionally to ensure guest satisfaction.
Ensure compliance with health, safety, sanitation, and alcohol service regulations.
Train new associates on service standards, policies, and operational procedures.
Communicate effectively with kitchen staff and other departments to ensure smooth service operations.
Monitor inventory levels and assist with ordering supplies, beverages, and operating materials as needed.
Ensure proper cash handling procedures are followed and assist with end-of-shift financial reconciliation when required.
Maintain cleanliness and organization of dining areas, bars, storage areas, and service stations.
Assist management with implementing company policies, service standards, and departmental goals.
Support management with performance feedback, coaching, and corrective action when necessary.
Participate in pre-shift meetings to communicate daily updates, service expectations, and special events.
Monitor guest satisfaction scores and support initiatives to improve service ratings.

Knowledge & Prior Experience:

Previous experience in food and beverage operations, preferably in a hotel, restaurant, or hospitality environment.
One-year prior Restaurant Supervisory Experience
Preferably TIPS Certified

Join Our Team and Enjoy Outstanding Benefits!

At Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

Health & Wellness Benefits

Full-Time Associates are eligible to enroll in the following benefits for themselves and their families beginning the first of the month after 60 days of service:

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

• Optional Life Insurance

• Long-Term Disability Insurance

Company-Paid Life Insurance

All Full-Time Associates receive company-paid life insurance coverage.

401(k) Retirement Plan

Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!

Paid Time Off & Holidays

After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.

Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!

After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.

Employee Referral Program

Help grow our team and earn rewards when you refer friends or family.

Travel Perks

Enjoy discounted room rates at Marriott properties worldwide!

Daily Meals

Complimentary meal is provided to all associates during their shift.

EOE/M/F/D/V

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