Store Facilities Maint Coord

Facilities Maintenance Coordinator

Summary of Position:

• Coordinate all maintenance and repair issues for stores in assigned states.

• Respond/manage building emergencies- fires, floods, power outages, weather related hazards or alerts, liquid spills, plumbing issues or incident clean up.

• Assist department managers with daily facility changes or needs as requested.

• Handling routine inquiries on basic facility needs; fielding phone calls/emails for maintenance requests.

• Prioritizing requests and maintaining an accurate database of call history information for store within assigned states using internal Computerized Maintenance Management Systems (CMMS).

• Develop relationships with vendors to ensure the best pricing and service to the stores.

Principal Duties and Responsibilities:

• Review facility related invoices and facilitate the approval process up to payment within specified deadlines.

• Create and assign work orders to multiple technicians, subcontractors and service providers in assigned states.

• Provide reports on open and closed work orders and check status with the appropriate technician or service provider.

• Monitor expenditures on repair services for each store within assigned spending limits, up to $1500.

• Maintain accurate/current information in database for each store in assigned states.

• Administer certified business letters or facsimiles to Landlords as needed.

Minimum Requirements/Qualifications:

• Must have strong interpersonal skills and ability to work in a team environment.

• Excellent Customer Service and problem-solving skills.

• Strong verbal and written communication skills, Type 34 wpm.

• Computer literate in Microsoft products; Email literate (send, receive, attach documents).

• After-hours “on call” phone rotation required.

• Must be flexible to work evenings and weekends on a rotating shift schedule.

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Desired Qualifications:

• College degree or equivalent experience.

• Facilities Maintenance, Property Management and/or Call Center experience is a plus.