Assistant Branch Manager

Description

We are looking for a driven, hands-on leader who thrives in a fast-paced environment and enjoys building strong teams, solving problems, and helping grow the business. The ideal candidate is dependable, customer-focused, and ready to play a key role in the daily success of the branch.

This is a great opportunity for someone with automotive or heavy-duty parts industry experience who is looking to grow their leadership career with a stable and expanding company.

Responsibilities

• Assist with all branch operations including warehouse, delivery, inventory, customer service, administration, and sales support. 
• Help lead and develop branch employees through training, coaching, accountability, and motivation. 
• Support the Store Manager in driving sales growth, profitability, and operational efficiency. 
• Assist with identifying local market opportunities and developing customer relationships. 
• Help ensure daily operations run smoothly while maintaining a high level of customer satisfaction. 
• Coordinate with drivers, warehouse staff, counter personnel, and outside sales to support branch success. 
• Monitor branch performance metrics and assist in achieving company goals and targets. 
• Identify operational challenges and recommend solutions that improve productivity and customer service. 
• Maintain high ethical standards and ensure compliance with company policies and applicable laws. 
• Build relationships with customers, vendors, and teammates to strengthen the branch’s reputation in the market. 
• Stay informed on market trends, competitor activity, and customer needs. 
• Assist with scheduling, staffing, and overall branch organization. 
• Perform additional duties as assigned by the Store Manager. 

Why Join Our Team?

• Opportunity for career growth within a growing company. 
• Fast-paced environment where your work makes an impact every day. 
• Team-oriented culture focused on support, accountability, and success. 
• Competitive pay based on experience. 
• Ability to develop leadership and operational management skills. 
• Work alongside experienced industry professionals in a stable industry. 

Skills, Knowledge, and Abilities

• Strong leadership and team-building skills. 
• Excellent communication and customer service abilities. 
• Strong organizational and time management skills. 
• Ability to multitask and adapt in a fast-paced environment. 
• Strong problem-solving and decision-making skills. 
• Ability to coach and motivate employees effectively. 
• Proficiency with Microsoft Office and general computer systems. 
• Professional demeanor with the ability to exercise sound judgment and discretion. 
• Results-driven mindset with a focus on customer satisfaction and operational excellence. 

Job Requirements

• Previous assistant management, branch management, or leadership experience in the automotive or heavy-duty parts industry or similar field preferred. 
• Understanding of warehouse operations, delivery coordination, inventory control, and customer service. 
• Ability to help lead branch operations and direct workflow effectively. 
• Ability to meet sales and operational goals. 
• Knowledge of industry regulations and best practices. 
• Willingness to travel occasionally to customer locations and other branches as needed. 

Physical Demands and Working Conditions

• Ability to occasionally lift up to 50 pounds. 
• Frequent standing, walking, reaching, and computer work. 
• Occasional bending, stooping, and crouching. 
• Driving to customer and branch locations as needed. 
• Occasional exposure to warehouse and shop environments requiring personal protective equipment.