Q-Free leads the way in transforming transportation management with innovative, safe, and sustainable solutions. We focus on improving mobility, traffic flow, road safety, and air quality in communities worldwide.

Q-Free is looking for a detail-oriented and technically skilled Configuration Specialist to join our Technology team. In this role, you will ensure our software systems are correctly configured, maintained, and deployed to support both customer needs and business operations.

You’ll collaborate closely with Engineering, QA, DevOps, Product, and Customer Support teams, playing a critical role in enabling high-quality software releases across both SaaS and embedded environments.

What You’ll Do

Configuration & System Management

Configure and maintain software applications and system settings
Manage configuration baselines across development, testing, and production environments
Ensure all changes are accurate, documented, and approved

Release & Version Control

Support software releases and deployment activities
Maintain configuration records, versioning, and release documentation
Partner with Engineering and QA to ensure consistency across builds

Documentation & Standards

Develop and maintain configuration documentation, SOPs, and runbooks
Ensure alignment with internal standards, security requirements, and best practices

Cross-Functional Collaboration

Work with Software Engineering, QA, DevOps, Product, and Customer Support teams
Support implementation teams with configuration troubleshooting

Troubleshooting & Support

Diagnose and resolve configuration-related issues across environments
Participate in root cause analysis and corrective actions

Continuous Improvement

Identify opportunities to improve tools, processes, and automation
Contribute to enhancements in release and configuration management

SaaS & Embedded Environment Support

Configure multi-tenant SaaS environments and manage feature flags/settings
Support CI/CD pipelines and automated deployments
Maintain configuration matrices and traceability across embedded systems

What You Bring

Required Qualifications

2+ years of experience in configuration, systems, or software support

Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience
Experience in a software development or SaaS environment
Familiarity with version control systems (e.g., Git) and structured release processes
Strong attention to detail and ability to manage multiple configurations
Experience with embedded or real-time systems and environment management
Understanding of change control and deployment processes
Experience supporting enterprise, on-prem, or hybrid systemsAbility to collaborate with technical and customer-facing teams

Preferred Qualifications

Experience with CI/CD pipelines or configuration management tools
Familiarity with Agile or Scrum methodologies
Basic scripting skills (PowerShell, Python, or similar)
Experience with Kubernetes, cloud platforms (AWS/Azure), or MongoDB
Knowledge of ITIL or formal change management practices
Experience with Linux-based embedded systems or large-scale enterprise platforms

Key Skills & Competencies

Strong attention to detail and organization
Analytical problem-solving mindset
Ability to work both independently and collaboratively
Clear and effective communication skills

Why Choose Q-Free

Q Free America is committed to supporting employee success and well being with a comprehensive and competitive benefits package, including:

Medical, dental, and vision coverage
401(k) with company contribution
Company paid life insurance, short term and long term disability
Employee Assistance Program (EAP)
Flexible benefits and additional wellness resources

To learn more, visit www.q free.com

We appreciate your interest in joining Q Free. Only qualified candidates will be contacted.

Q Free celebrates diversity and is proud to be an Equal Opportunity Employer.

EOE/AA/M/F/Veteran/Disabled • Drug Free Workplace

Learn more about this Employer on their Career Site