Duties and Responsibilities:
- Provides excellent customer service
- Performs general administrative duties as requested by physicians and office managers
- Processes prior authorizations and refill requests in the Electronic Medical Record system
- Assists in connecting patients with various patient assistance programs offered
- Maintains medication samples onsite and tracks dispensing
- Establishes and maintains relationships with various pharmaceutical representatives
- Takes incoming calls from pharmacies to provide refill authorizations, answer questions about medication interactions and clarify prescriptions
- Takes incoming phone calls from patients and assists them with medication concerns or takes messages for the physician.
- High school diploma or equivalent required
- Knowledge of pharmaceutical principles and practices, including medical terminology and of insurance payors
- Ability to get along with the public and make patients feel welcome and comfortable
- Must be willing to travel to satellite offices if necessary
- Must maintain appropriate Pharmaceutical license
- Must have the ability to work as a team with coworkers and providers
Learn more about this Employer on their Career Site
