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Duties and Responsibilities:
- Provides excellent customer service
- Performs general administrative duties as requested by physicians and office managers
- Processes prior authorizations and refill requests in the Electronic Medical Record system
- Assists in connecting patients with various patient assistance programs offered
- Maintains medication samples onsite and tracks dispensing
- Establishes and maintains relationships with various pharmaceutical representatives
- Takes incoming calls from pharmacies to provide refill authorizations, answer questions about medication interactions and clarify prescriptions
- Takes incoming phone calls from patients and assists them with medication concerns or takes messages for the physician.
- High school diploma or equivalent required
- Knowledge of pharmaceutical principles and practices, including medical terminology and of insurance payorsÂ
- Ability to get along with the public and make patients feel welcome and comfortable
- Must be willing to travel to satellite offices if necessary
- Must maintain appropriate Pharmaceutical license
- Must have the ability to work as a team with coworkers and providers
Full-time benefits package
- Collaborative, supportive team culture
- Multiple locations with consistent patient volume
- Opportunities for professional growth and advancement
- Competitive pay: $18–$23/hour, Actual pay depends on specialty, experience, schedule and job dutiesÂ
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