Business Office Manager

Your experience matters 

At Mercy Rehabilitation Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you’ll contribute 

Leads day-to-day business office and revenue cycle operations, including core accounting activities (A/P, A/R, reconciliations, journal entries, month-end close) and payer reimbursement processes. Partners with clinical and billing teams to ensure accurate charge capture, documentation, and timely collections while supporting audit readiness and process improvement.

Essential Functions

• Perform accounting functions including accounts payable/receivable, bank and other account reconciliations, accrual/recurring journal entries, weekly payroll reports, general ledger activities, financial analysis, and month-end close.
• Maximize collection of medical services payments and reimbursements from patients, insurance carriers, and other payers; identify risks to the revenue cycle and implement/communicate mitigations.
• Use web-based tools/portals and available resources to provide insurers with required information.
• Navigate multiple information systems to select the correct patient account, review, and verify billable charges.
• Participate in and assist with audits to capture lost charges and determine billing accuracy; support corrective actions.
• Perform other related duties as assigned.

Additional Information

Collaborates closely with Patient Financial Services, HIM, clinical departments, and payers to ensure compliant billing and data integrity. Maintains confidentiality of financial and patient information and adheres to organizational policies and regulatory requirements. May require periodic overtime during month-end close and audit cycles.

What we offer 

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts  
• Competitive paid time off 
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage 
• Tuition reimbursement, loan assistance, and 401(k) matching  
• Employee assistance program including mental, physical, and financial wellness 
• Professional development and growth opportunities

Qualifications and requirements 

Education: Associate’s or Bachelor’s degree in Business preferred, or equivalent experience.

Experience: Accounts receivable and general accounting experience required; healthcare revenue cycle exposure preferred.

Skills: High analytical ability and strategic thinking; professional communication with patients, physicians, visitors, and the public; proficiency across multiple information systems/portals; accurate data entry; attention to detail and follow-through.

About Us 

Mercy Rehabilitation Hospital St. Louis is an 81- bed hospital located in Chesterfield, MO, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters

EEOC Statement

“Mercy Rehabilitation Hospital St. Louis is an Equal Opportunity Employer. Mercy Rehabilitation Hospital St. Louis is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”