Overview

Brinkmann Constructors is hiring an experienced IT Desktop Support Specialist to provide support for end users across all offices and remote locations. The ideal candidate will have at least 5 years of experience providing IT support for mid-to-large sized organizations. Environment is primarily a Microsoft Windows environment utilizing Office 365 and Azure.

Responsibilities

Installing and configuring hardware, software, and peripheral for end users
Upgrading laptop computers, including migrating user data
Build and configuration of equipment for new hires
Creating new user accounts in Active Directory/Entra
Provide end user technical support in a timely manner
Maintain support requests in ZenDesk ticketing system
Assist with mobile device upgrades and new deployments
Maintain Asset tracking
Periodic travel to Brinkmann regional offices and Job Sites

Qualifications

Requires at least 5 years related work experience
Bachelor’s degree, technical training or equivalent combination of education/experience
Microsoft Windows 10/11 support
iOS support skills
Detailed oriented
Strong problem-solving skills
Excellent customer service for employees
Microsoft Entra
Microsoft Office 365
Experience with Zendesk or equivalent ticketing system
Ability to prioritize tasks
Must be willing to travel once every 1-2 months to provide support at regional office and job sites

Working Conditions:

The IT Desktop Supports work is primarily performed indoors at Brinkmann’s corporate office
This role requires regular office hours, with potential for extended hours during reporting cycles
Light physical effort is required, including the handling of objects up to 10 pounds and some
Standing, walking, sitting, talking and/or hearing

At Brinkmann Constructors, our passion for people means investing in their financial, mental, and physical well-being. Which is why we strive to provide our employee owners with comprehensive and cost-effective options that reflect Brinkmann’s commitment to health and wellness.

WE BUILD YOUR FINANCIAL FUTURE

100% employee ownership (ESOP)
annual bonus program
company-contributed 401K
competitive salary with annual merit increase

WE BUILD YOUR CAREER

continuing education reimbursement
performance tools for added clarity of expectations and responsibilities
annual performance reviews
dedicated ambassador for assimilation into Brinkmann culture

WE BUILD YOUR HEALTH AND WELLNESS

comprehensive medical, dental, and vision plans with HSA
paid parental leave
work-life balance
seven paid holidays plus three floating holidays to celebrate what holidays are important to you
paid birthday off
family-oriented work environment
service awards with paid sabbaticals and milestone bonuses
a positive and collaborative work environment
healthy lifestyle rewards

WE BUILD COMMUNITY

community involvement
team building events
local volunteer opportunities
non-profit support and fundraising

No agency submissions will be accepted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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