ABOUT THE POSITION

We are currently looking for an Customer Growth Representative (CGR) to increase the sales from our existing customer base through both outbound calling efforts and closing inbound sales requests. The CGR should be a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within a small to medium sized organization. Success in this role has potential to grow into a Customer Success Specialist or Account Executive position in the future. We are growing FAST!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES:

Competitive personality with a track record of over-achieving quota
High velocity phone skills with the ability to keep up with high demand
Excellent verbal and communication skills
Close inbound leads
Find sales opportunities through outbound cold calls and email
Strong listening skills to uncover hidden objectives and to fully understand and qualify needs
Achieve monthly quotas
Research accounts, identify decision makers, and generate interest in our platform
Maintain your database of prospects within your assigned territory
Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate.
Work cross functionally to identify cross sell opportunities that lead to new business results
Ask for and leverage client referrals, associations and networking to pass leads to our sales teams
Other duties as assigned

QUALIFICATIONS

Lead Qualification / Business Development / Sales experience required
1-2 years of related sales experience
College degree preferred but not required
Experience working with Salesforce.com or similar CRM Familiarity with cloud based software services (SaaS) is a plus
Strong ability to learn new technology and adapt quickly
Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM
Ability to review customer performance data and trigger customer outreach accordingly
Self-motivated, high energy & dynamic inside sales and online presence
Proven ability to work in high-energy sales team environment as a team player
Proven ability to succeed in an ever evolving, metrics-driven environment
Must have strong verbal and written communication skills
Exhibits a strong desire to develop and maintain professional relationships externally and internally
Proficient with Microsoft Office (Excel, Word, PowerPoint) required
Strong listening and coaching skills
Ability to multitask and manage your time accordingly

WORK ENVIRONMENT

Monday through Friday
Fast-paced environment with opportunities for growth and reward
Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:
Position offers a Base Salary
Medical, Dental, Vision, Life and 401(k) benefits are offered
Flexible Time Off (FTO)

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