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Customer Service Representative - State Farm Agent Team Member

Dan Ray - State Farm Agent
Posted a month ago, valid for 21 days
Location

Chicago, IL 60678, US

Salary

$40,000 - $50,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The position of Customer Service Representative - State Farm Agent Team Member with Dan Ray requires a focus on generating exceptional customer experiences in an insurance agency.
  • Candidates should possess strong communication and interpersonal skills, along with a detail-oriented approach and the ability to multitask.
  • Previous customer service experience is preferred, and the role offers opportunities for internal advancement for motivated individuals.
  • The compensation includes a competitive salary, along with benefits such as health insurance, 401(k), and performance-based bonuses.
  • A minimum of one year of relevant experience is typically required for this role.
Benefits:
  • License Reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Dan Ray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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