Manager, Microsoft and Cloud Infrastructure

Department

About the Department

Job Summary

Responsibilities

• Leads and mentors a team of systems engineers managing Microsoft datacenter and hybrid-cloud infrastructure.
• Develops and executes modernization strategies for Windows Server, M365, Azure, AWS and Google cloud services.
• Collaborates with Identity and Access Management Team regarding administration of Active Directory, Entra ID, and hybrid identity synchronization (AD Connect).
• Ensures reliability and performance of Microsoft 365 services, including Exchange, Teams, One Drive and SharePoint Online.
• Directs operations and lifecycle management for SCCM, SCOM, and PowerShell automation frameworks.
• Partners with Information Security, Networking, and Application teams to maintain secure, compliant configurations.
• Coordinates monitoring, patching, incident response, and system maintenance across on-prem and cloud environments.
• Manages budgets, vendor relationships, and service-level agreements.
• Collaborates with ITS leadership to define metrics, reporting, and service improvement initiatives.
• Researches and evaluates emerging Microsoft and cloud technologies; leads proof-of-concept initiatives.
• Supports the University’s academic and administrative missions by maintaining high service availability and customer satisfaction.
• Manages a single team's progress by maintaining accurate and up-to-date logs, ensures that all projects have the necessary management oversight and approvals for successful completion.
• Manages the creation of standards and procedures to maintain production servers that run the operating system. Manages the installation, configuration, and maintenance of operating systems and utility software.
• Performs other related work as needed.

Minimum Qualifications

Education:

Work Experience:

Certifications:

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Preferred Qualifications

Technical Skills or Knowledge:

• Extensive experience with Microsoft technologies (Windows Server, Active Directory, Exchange, Office 365, Azure).
• Strong understanding of cloud platforms, especially Microsoft Azure (IaaS, PaaS, SaaS).
• Knowledge of automation, scripting (PowerShell), system integration, and virtualization technologies (Hyper-V, VMware).
• Hands-on experience with cloud migration, performance optimization, backup and disaster recovery solutions.
• Proficiency in monitoring, security, and compliance practices within cloud environments.
• Familiarity with networking concepts, including VPNs, firewalls, and multi-site connectivity.
• Advanced PowerShell scripting and automation proficiency.

Preferred Competencies

• Strong technical leadership and mentoring skills
• Knowledge of modern security and compliance frameworks.
• Strategic thinker able to translate goals into actionable plans.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Work effectively in a hybrid on-prem/cloud ecosystem.
• Demonstrated ability to lead, mentor, and develop technical teams.
• Strong project management skills, delivering complex cloud and infrastructure solutions on time and within budget.
• Excellent verbal and written communication skills; present technical concepts to non-technical stakeholders.
• Proven track record of collaborating across departments to deliver business-driven technology solutions.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

Job Family

Role Impact

Scheduled Weekly Hours

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Pay Rate Type

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FLSA Status

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Pay Range

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.