Associate Territory Manager, OR Renovation - Chicago, IL

Who we want:

The OR Renovation Territory Manager is responsible for leading new build and renovation projects from Scope creation and quoting through project completion, while overseeing pre-sales activities including quoting, planning, vendor coordination, and budgeting. This role owns key performance metrics such as revenue, quality, cost, schedule, and customer satisfaction, and works closely with internal cross-functional teams and external partners to deliver an exceptional customer experience.

Success in this role requires strong knowledge of construction and project management, effective communication skills, and the ability to influence stakeholders across sales, operations, vendors, and customer leadership.

This role requires regular field work in Chicago, IL. Candidate must reside in or near the territory.

What you will do:

Pre-Sales:

• Leads quoting activity for all OR Renovation leads within the region.
• Assists Sales Representatives in all pre-sales activities that results in new sales of Stryker Communications OR Renovation portfolio.
• Supports the selling of Stryker Communications OR renovation portfolio within approved indications for use.
• Ability to articulate the full value proposition of Stryker Communications OR renovation portfolio and demonstrate subject matter expertise.
• Build, manage, and maintain relationships across Stryker and it’s OR Renovation partners including Sales (Sales Representatives, Regional Sales Managers, Area Directors), Commercial Operations (Project Management, Installation Team), Third Party Vendors, Marketing, Quality and Regulatory
• Develop relationships with customers such that each aspect of the customer’s business is understood and there is continuous contact at various levels throughout their organization.
• Deliver convincing presentations of Stryker solutions to all customer stakeholders including, but not limited to: C-Suite, OR Directors, OR Support Staff, Facilities, Construction Management, Project Management, Biomed, Purchasing and Equipment Planning Firms.

Post-Sale:

• Manages all aspects of OR Renovation projects including but not limited to: quoting, selling, planning, vendor management and budgeting through customer sign off
• Manages project transitions between functional groups and project phases to ensure a seamless customer experience.
• Identifies Renovation project scope; coordinates with Operations, Quality, Sales, Finance, 3rd Party Vendors and Direct Customers to identify goals, schedule, budget, staffing requirements, and allotment of resources.
• Develops renovation project plans & phases in coordination with Regional Project Managers, IT Project Managers, Program Managers, and 3rd Party Vendors to including but not limited to timelines, identification and mitigation of risks, resource requirements, logistical support, and construction documentation.
• Influence stakeholders within the projects assigned, prioritize tasks within a given project, and provide process improvement recommendations to stakeholders and direct management.
• Provides pre-installation and construction requirement documentation to internal, external stakeholders and 3rd party vendors.
• Establishes, modifies, and monitors project and system workflow (SalesForce.com documentation).
• Assigns duties and monitors quality of work and coordinates with installation management; ensures project team members to include 3rd party vendors conform to organizational and FDA policies and procedures.
• Provides day-to-day guidance for project activities; actively works to promote and recognize project team performance.
• Provides detailed and accurate weekly revenue forecasting updates to higher level management outlining revenue recognition for a monthly, quarterly, and annual basis.
• Other duties as assigned by manager.

Minimum Qualifications (Required):

• BS or equivalent (MS and/or MBA preferred) and 6+ years of work experience
• Excellent interpersonal communication skills.
• Excellent analytical skills.
• Excellent organizational skills.
• Preferred experience within construction industry, sales and or manufacturing

Physical & mental requirements:

• Must be able to generate detailed proposals, guidelines, priorities, and procedures.
• Must be able to resolve complex issues of a broad scope using independent judgment.
• Must be able to routinely make decisions which affect immediate operations and may have a division-wide effect.
• Must be able to communicate with others in large groups and telephonically.
• Must be able to drive an automobile.
• Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.

$112,900 - $188,100 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.