Back to search
Job Description
Job Title: Patient Services RepresentativeÂ
Location: VitalSkin Dermatology
Employment Type: Full-Time
34–40 hours per week within business hours: Monday–Tuesday 8 AM–6 PM, Wednesday–Thursday 8 AM–4 PM, Friday 8 AM–2 PM.Â
Location: Dermatology & Aesthetics Lakeview. 3245 N Halsted Ave. In the heart of Boystown, just blocks from the red line with easy bus access.Â
$20 - $23, depending on experienceÂ
About VitalSkin Dermatology
 VitalSkin Dermatology is a patient-focused dermatology practice dedicated to providing high-quality medical and cosmetic skin care in a welcoming, professional environment. We pride ourselves on delivering excellent patient experiences while offering advanced dermatologic and aesthetic treatments.
Position OverviewÂ
The Patient Services Representative is often the first and last point of contact a patient has with our practice, making this role an essential part of the overall patient experience and a direct reflection of our organization. In this position, you will balance in-person patient interactions, phone communication, and multiple software systems to provide a seamless, efficient, and welcoming experience throughout check-in, check-out, scheduling, and product purchases.
Key ResponsibilitiesÂ
- Greet arriving patients, ensuring a welcoming and superior patient experience.
- Adhere to patient confidentiality and records release policies.
- Keep lobby and front reception area clean and organized.
- Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines.
- Maintain the daily appointment schedule and notify staff and providers of any changes.
- Obtain and verify insurance and other financial information prior to visits.
- Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed.
Qualifications
- High school graduate
- (Preferred) Customer service experience in a medical setting, spa or medspaÂ
If you are passionate about patient care and interested in being part of a growing dermatology practice, we would love to hear from you.
Apply today to join the team at VitalSkin Dermatology!
Learn more about this Employer on their Career Site
