Application Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.

Responsibilities:

• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints

• Produces detailed designs of infrastructure and application architecture components

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain

• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead

• Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards

Required Qualifications:

• Application Management through maintenance of AppHq. Working with the product managers to ensure AIT is accurately maintained in AppHq

• RISE deliverables managed and closed effectively and on time

• GIS Continuous Monitoring tools reporting and tracking of patching and security requirements associated with the AIT. Impact assessment and analysis of GIS Continuous monitoring metrics that may result in consequence for the AIT

• Documentation coordination and management for the AIT which may be required to support approvals and tollgates. Document creation will be the responsibility of the Product Management and Engineering teams.

• Co-ordination of audit and reg assessments associated with the AITs. Working with Risk Managers and the Technical Risk Officers where specific actions are identified with the AIT’s

• Support development of any related Policies, Standards and Baselines related to the AITs

• Creation of Exception Requests (GIS ERP) and Risk Cases (RISE SIAI) required to support risk process in relation to the AITs. Ownership of risks and mitigation plans for specific AITs

• Weekly report and escalation of AIT’s metrics for RISE and GIS CM. Good understanding of the bank's Application Management policies, standards, processes, and systems

• Good understanding of Risk frameworks Excellent action management and prioritization to ensure deadlines are not missed

• Excellent written and verbal communication skills as well as technical, process and reporting skills

• Strong analytical skills and use of tools (excel) to report and track vulnerabilities and impact Process definition, creation and optimization based on AIT requirements

Desired Qualifications:

• Nice to have IT security principles and requirements with good understanding of, and measuring possible threats and vulnerabilities.

• Identifying options for mitigation and controls (technology and processes) to reduce or remove risks Up to date with the latest bank policies, standards and security baselines

• Working knowledge of IT risks and ability to interact with a broad cross-section of personnel to explain and enforce controls to manage and mitigate identified risks

Skills:

• Analytical Thinking

• Collaboration

• Innovative Thinking

• Solution Delivery Process

• Solution Design

• Architecture

• Automation

• Influence

• Risk Management

• Technical Strategy Development

• Adaptability

• Application Development

• Business Acumen

• DevOps Practices

• Production Support

Shift:

Hours Per Week: 

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