Business Process Analyst

Company Description

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.
 

Job Description

Opportunity at a Glance

The Business Process Analyst will work closely with Project Managers, functional groups, stakeholders and technical staff to ensure the accuracy and timeliness of data and information in support of projects.  The role requires strong partnership with business stakeholders to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies.

Responsibilities

• Works with a variety of project teams during various stages of the project to define, analyze, document and publish project data, surveys, business processes, and information exchange requirements.

• Build relationships across the enterprise, and understand at a high level what initiatives are moving forward in other areas of Covista.

• Conducts business systems process analysis and needs assessments in an effort to identify business process improvements.

• Identifies and works with the appropriate Subject Matter Experts to understand and produce business/project data.

• Coordinates User Acceptance Testing (UAT) of respective department functions.

• Communicates with project teams after UAT execution to inform them of results, including any issues, problems or risks with the process or application.

• Manages multiple assignments according to documented plans, monitors, and reports progress to ensure that required work is delivered on time.

• Works closely with all stakeholders to ensure smooth "go live" when new systems or processes are moved into production.

• Develops and maintains a solid knowledge of the federal, state and institutional policies and business processes. Displays willingness to share such knowledge with other stakeholders.

• Archives project documentation, test results and any relevant information according to business standards and processes.

• Work with projects that include a significant strategic delivery to deliver successful results.

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree in Business required or other related field required or equivalent work experience required
• 1+ year experience modeling/designing business processes and/or analyzing data to support business decisions/hypotheses required 
• Business operations experience/background preferred 
• Experience with IT systems analysis/design preferred
• Demonstrated success establishing clear priorities to achieve business outcomes.
• Strong teamwork and interpersonal skills. Ability to interact with all levels within the organization and work with multiple projects simultaneously.
• Superior written and verbal communication skills.
• Excellent organization skills; must be able to manage tasks and projects with minimal guidance.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Software skills required (Microsoft Project, Word, Excel, PowerPoint, Access, Visio and Outlook).

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $70,000.00 and $90,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:
  https://careers.covista.com/benefits
  
   

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation