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The Crew Member is responsible for taking customer orders at the front counter or drive-thru, handling payments, and ensuring a positive guest experience. They must be friendly, accurate, and efficient while maintaining cleanliness in the front-of-house area. Â Basic customer service and communication skills are essential.
Responsibilities
- Greet customers and take orders at the front counter or drive thru
- Handle cash, card, and digital payments accurately
- Assemble orders quickly and correctly
- Maintain cleanliness in the dining and service areas
- Ensure customer satisfaction through friendly and efficient service
- Refill condiments, napkins, and supplies as needed
- Follow all hygiene and safety standards
Skills/Experience
- Minimum age: usually 16 years old (may vary by location)
- No prior experience needed – training is provided
- Friendly, positive attitude with good communication skills
- Ability to work in a fast-paced environment
- Flexible availability (weekends, holidays, shifts)
- Team player with good customer service skills
Benefits
- Free meals
- National employee discount
- Employee rewards program
- Flexible schedule
- Archways
- Paid sick leave
- Competitive wages
- Optional retirement savings plan
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