Crisis Counselor, Project Impact

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Crisis Counselor. Responsible for providing timely and effective support to individuals presenting to the emergency department who may be experience a mental health, behavioral health, or substance use crisis.

Schedule: Mondays, Thursdays and Fridays

*This position complies with the federal Centers for Medicare & Medicaid Services (CMS) rule, which requires that employees working in certain programs are fully vaccinated unless you have a medical or religious exemption. Routine COVID-19 Testing is required from the COVID-19 vaccination*

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $22.92-$23.92/Hourly.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

Essential Functions:

• Conduct comprehensive clinical assessments with patients to determine the most appropriate interventions and discharge plans, prioritizing patient safety, and well-being.
• Develop and maintain familiarity with local resources to best serve the diverse needs of patients across various situations.
• Ensure compliance with HIPAA and privacy standards while adhering to clinical guidelines and maintaining accurate documentation.
• Ensure adherence to ethical standards of practice and treatment.
• Ensure documentation in Electronic Health record System is completed accurately and in a timely manner.
• Operate within a multidisciplinary setting ensuring effective communication between supervisor staff, collateral contact and agencies, and other involved teams to support patient well-being and safety.
• Ensure comprehensive and compassionate care is provided to patients and families.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications:

• Bachelor's degree in mental or behavioral health-related field required.
• Master's degree in mental or behavioral health-related field preferred.
• Minimum of one (1) year experience in the mental health or behavioral health field required.
• Background check clearance required.
• Successful completion of IM-CATS training and credentialing exam.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in mental or behavioral health field preferred.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting preferred.
• Experience working with Medicaid/Medicare and other insurances preferred.
• Familiarity and experience with Electronic Health Record systems preferred.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.