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ABOUT US
Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe and comfortable resident environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.
SUMMARY
The Cybersecurity Analyst/System Administrator plays a critical role in safeguarding the confidentiality, integrity, and availability of clinical and administrative systems within a healthcare environment. This position combines hands-on system administration with proactive cybersecurity monitoring, incident response, and compliance support. The ideal candidate is comfortable working in a regulated environment, understanding healthcare workflows, and can balance security with operational continuity. This position is in-office 5 days a week and required to be on-call 24/7.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Cybersecurity Operations:
- Monitor security alerts, logs, and SIEM dashboards to identify and respond to threats.
- Conduct vulnerability scans, analyze results, and coordinate remediation with internal teams.
- Manage endpoint protection tools, EDR platforms, and email security solutions.
- Investigate security incidents, perform root-cause analysis, and document findings.
- Support identity and access management (IAM), including privileged access controls and MFA enforcement.
- Assist with risk assessments, security audits, and compliance initiatives (HIPAA, HITECH, NIST CSF).
- Maintain and update cybersecurity policies, procedures, and incident response playbooks.
- Work with MDR vendors On Endpoint and Data management
System Administration
- Administer Windows and/or Linux servers, Active Directory, Group Policy, and domain services.
- Manage user accounts, permissions, and system configurations across clinical and administrative systems.
- Support virtualization platforms (VMware/Hyper-V) and cloud environments (Azure/AWS).
- Maintain patching schedules for servers, endpoints, and network devices.
- Troubleshoot system performance issues and ensure high availability of critical healthcare applications.
- Oversee backup and disaster recovery processes, including testing and documentation.
Network & Infrastructure Support
- Collaborate with network teams to secure firewalls, switches, wireless networks, and VPNs.
- Monitor network traffic for anomalies and assist in segmentation strategies to protect PHI.
- Support secure configuration of medical devices and IoT systems in clinical environments.
- Technical Support for following IT related technologies:
- Microsoft desktop operating systems/applications: Windows 11, Office 0365
- Microsoft server operating systems/services: MS Server 2008 or 2012, MS Exchange, MS SQL Server, MS SharePoint, Group Policy Management, Active Directory
- Other operating systems: ubuntu (Linux)
- Telecommunications +: Avaya, variety smart phones, I-PADs & laptops
- Vendor management for warranty related items
- ECM SAN and NAS solutions, in addition to fiber channel switches.
- Enterprise Backup Solutions utilizing Bridgehead and Datto
Other
- Strong troubleshooting and analytical skills
- Strong interpersonal and customer service skills
- Must be motivated, resourceful and creative, and excited to work hard in a fast-paced environment
- Performs other related duties as assigned.
Other Duties As Assigned
COMPLIANCE RESPONSIBILITIES
- Understands and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
- Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
- Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
- Maintain detailed documentation for system configurations, security controls, and incident reports.
- Participate in internal and external audits, providing evidence and technical explanations as needed.
JOB REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications
- Bachelor’s degree in IT, Cybersecurity, Computer Science, or equivalent experience.
- 2–5 years of experience in cybersecurity, system administration, or hybrid IT roles.
- Strong understanding of HIPAA security requirements and healthcare IT environments.
- Experience with SIEM tools, EDR platforms, vulnerability scanners, and log analysis.
- Proficiency with Windows Server, Active Directory, Group Policy, and PowerShell.
- Familiarity with virtualization, cloud platforms, and network fundamentals.
- Ability to work in a fast-paced clinical environment.
Preferred Qualifications
- Healthcare IT experience (EHR/EMR systems).
- Certifications such as Security+, CySA+, CEH, CISSP, HCISPP, or Microsoft/Azure certifications.
- Experience with NIST CSF, CIS Controls, or HITRUST frameworks.
- Knowledge of medical device security and clinical network architecture.
Soft Skills
- Strong communication skills.
- Ability to prioritize and manage multiple tasks.
- Analytical mindset with proactive problem-solving.
- Commitment to patient safety and data privacy.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Job Duties” are essential job functions.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, stand and walk as well as occasionally stoop, kneel, crouch or crawl. Using proper body mechanics, the employee may be expected to lift, pull, push or move patients and/or equipment. Fine motor skills are required when using hands and fingers to handle, feel or reach. Normal or corrected vision, hearing and ability to speak are necessary. Specific vision abilities required include close vision, sharp eye focus and ability to distinguish colors. There will be periods of stressful intense concentration with more than average pressure used in a variety of problem-solving situations.
WHY LORETTO
Competitive Compensation: Along with a competitive salary, Loretto Hospital offers a comprehensive, competitive benefits package including health, dental, vision, retirement savings plans, and paid time off.
Career Development: Loretto Hospital is a vibrant community of professionals dedicated to administering excellent patient care. Whether you are pursuing a career in allied health, support services, clinical or nursing support, or professional administration, Loretto Hospital is a tremendous place to grow as a health care professional.
Work Environment: As a not-for-profit, community-focused hospital, Loretto Hospital is truly a place where patients come first. We are seeking team members who not only support our mission, but who are customer service-driven and who desire to enhance the patient experience.
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