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Description
About Us
ArcherGrey is a digital transformation company specializing in Product Lifecycle Management (PLM). We provide strategic consulting and technology services with a strong focus on customer success, helping organizations manage both the people and process sides of PLM implementation. Founded in 2002 during the dot-com downturn, ArcherGrey was created to meet the urgent need for a PLM services company with proven talent, experience, and a results-driven mindset. Since then, we have built a trusted reputation for delivering on time, adapting to client needs, and guiding companies as they adopt and integrate robust PLM solutions.
About the RoleThis is a fully remote role supporting FlexPLM initiatives across business and technology teams. The FlexPLM Business Process Analyst plays a critical role in gathering and documenting business requirements, supporting end-to-end solution design, and ensuring system capabilities align with internal processes. You will partner closely with Process Leads, Subject Matter Experts, and cross-functional stakeholders to improve and optimize product development workflows through FlexPLM.
Key Responsibilities
- Gather, analyze, and document business and functional requirements to support FlexPLM process blueprinting and solution design.
- Develop clear process maps, presentation materials, and structured wireframes to support design discussions and decision-making.
- Assist with test planning activities, including writing technology-focused test scenarios and scripts, executing tests, and documenting results.
- Create and maintain training materials across multiple formats, including user guides, presentations, and supporting documentation.
- Manage Agile user stories and related artifacts within designated tracking systems, ensuring accuracy and traceability.
- Catalog, organize, and maintain project artifacts such as process maps, gap analyses, test scripts, user manuals, and training materials.
- Support project governance activities by summarizing weekly core team status updates, tracking action items, and following them through to completion.
Requirements
About the CandidateYou are comfortable working independently in a remote environment while staying closely connected to cross-functional teams. You bring a structured, detail-oriented approach to business process analysis and enjoy translating business needs into clear, actionable documentation. You are collaborative, adaptable, and confident working with both technical and non-technical stakeholders to drive solutions forward.
Knowledge, Skills and Experience
- 2+ years of experience in Information Technology, with a focus on business process analysis or systems implementation.
- 5+ years of hands-on experience working with FlexPLM within vertically integrated retail organizations.
- Experience creating process maps, test documentation, training materials, and presentation content.
- Familiarity with Agile methodologies and user story management.
- Strong written and verbal communication skills, with the ability to document complex processes clearly.
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