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Front Desk Attendant

Fitness Formula Clubs (FFC)
Posted 24 days ago, valid for 23 days
Location

Chicago, IL, US

Salary

$17.05 per hour

Contract type

Part Time

Life Insurance
Employee Discounts

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Sonic Summary

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  • The position available is for a Front Desk Attendant at FFC East Lakeview, with both full-time and part-time options offered.
  • Candidates should have at least 1 year of experience in a customer service role and will be compensated at a rate of $17.05 per hour.
  • Responsibilities include greeting members, checking in guests, answering calls, and addressing member inquiries and concerns.
  • The job offers several benefits such as medical, dental, and vision insurance for full-time employees, as well as a 401K plan with company match.
  • FFC promotes a culture of hospitality with mandatory training programs and provides a diverse and inclusive work environment.
Benefits:
  • Training & development
  • Vision insurance
  • Wellness resources
  • Dental insurance
  • Employee discounts
Position: Front Desk Attendant 
Job Type: Full-time and part-time available 
Location: FFC East Lakeview
Required Shifts: Closing shifts 
Compensation: $17.05 per hour

Duties and Responsibilities:
  • Greet members by name and create a great first impression of the club
  • Check-in members and guests to the club
  • Act as liaison between current and prospective members and Membership Department
  • Answer incoming calls professionally 
  • Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
  • Perform opening and closing functions regarding the front desk
  • Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
  • Attend all required department and club staff meetings
  • Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer:
  • Insurance: Medical (Full-time employees), Dental, and Vision though Blue Cross Blue Shield of Illinois
  • 401K: Company match
  • Life Insurance: Company-paid (Full-time employees)
  • Professional Development: FFC matches 50% of educational costs up to $200/year (Full-time employees).
  • Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
  • Continued Education: Access to FFC University courses and discounted certifications.
Other Perks:
  • Club Membership: Complimentary access to all FFC locations.
  • Discounts: 25% off Spa, Retail, and Fitness classes.
  • Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
  • Inclusive Culture: A welcoming and diverse team environment.
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. 

Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.



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