About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a professional corporate environment as a Hospitality Associate, where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a fast-paced environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Position: Opensity Solutions Hospitality Associate
Site Location: Chicago, IL 60606
Shift: Monday – Friday | Dayshift
Pay Rate: $21.50/hour | 40 hours per week

Responsibilities

Provide elevated “concierge-style” experiences
Work independently on daily hospitality tasks and events without direct supervision
Schedule and set-up meeting rooms as specified
Perform walk through of floor(s) to inspect and ensure that all conference rooms and visitor offices are clean and stocked with supplies
Lead event and room set ups in accordance with client request
Provide support for miscellaneous requests and flex services, including monitoring the service and resource request system
Utilize various software and event planning programs to meet tasks and interface with IT for equipment assistance and incident escalations
Escorts clients to meetings rooms and ensure that they have everything they need for the meeting
Act as a liaison between guests and firm staff
Notify Facilities/Hospitality and various support teams of inventories and conference room repairs
Assist management with training new hires on all hospitality functions and process
Understand, track, and communicate production metrics to management and client

Job Requirements

High School Diploma or GED
1-3 years of work experience, client service-oriented preferred
Exceptional customer service and organizational skills
Excellent verbal and written communication skills, with experience in communicating directly with clients and vendors
Strong attention to detail and ability to multitask in a fast-paced environment
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
Proficient with MS Office applications including Word, Excel, and Outlook

The Compensation range for this role is up to 21.50 USD. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

If you are looking for an opportunity to grow your career in a professional corporate environment while providing exceptional service, we invite you to apply and join the Opensity team.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance | Dental insurance | Vision insurance | 401(k) retirement plan | Paid Time Off (PTO)

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

#INDHP

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Learn more about this Employer on their Career Site