Now Hiring: Lead Commercial Refrigeration Service Technician/Trainer

Hourly Rates start at $45.00 per and up to $55.00 per hour based on experience

Position Summary

General Parts is seeking a skilled and motivated Refrigeration Service Technician to join our team. This role combines hands-on field service work with the opportunity to mentor and train new refrigeration technicians. The ideal candidate is highly experienced in commercial refrigeration systems, thrives in a dynamic environment, and is passionate about developing the next generation of technicians.

What We Need:

Field Service & Repair

Diagnose, troubleshoot, and repair commercial refrigeration and kitchen equipment at customer locations

Perform routine maintenance and emergency service calls on refrigeration systems, including walk-ins, reach-ins, ice machines, and prep equipment

Ensure all work is completed safely, efficiently, and in compliance with company and industry standards

Maintain accurate service records, parts usage, and customer documentation

Communicate effectively with customers regarding equipment issues, repair timelines, and preventative maintenance recommendations

Training & Development

Train and mentor new refrigeration service technicians in both classroom-style and hands-on field environments

Demonstrate proper diagnostic techniques, repair procedures, and safety protocols

Provide ongoing coaching, feedback, and performance support to trainees

Assist in developing training materials, SOPs, and best practices

Support onboarding and skill development programs for new hires

Requirements:

5+ years of experience servicing commercial refrigeration equipment

EPA Universal Certification

Strong electrical and mechanical troubleshooting skills

Valid driver’s license with a clean driving record and be able to pass a background check

Previous experience training or mentoring technicians

Excellent communication and interpersonal skills

Who We Are

Over the last 80+ years the General Parts Group has grown to become one of the largest Foodservice Equipment Support companies in the US. Our award-winning service department currently supports a field service force of over 200 technicians, providing service in 26 states throughout the USA.

General Parts Service Technicians are encouraged to pursue CFESA training certifications, and many hold a ‘Master Certification’ designation, the highest level of achievement. Our team provides service, repair, and maintenance for cooking, refrigeration, beverage, HVAC and ware washing equipment. We stand ready to meet the ever-changing needs of our customers.

Why Work for General Parts?

While we are customer driven, we are also employee oriented. Our high employee retention rate and continuous investment in training ensures that we respond to our customers’ needs with the most qualified and professional people in the industry.

We are hiring a strong leader in the refrigeration field that can train and mentor our technicians in the Chicago, Illinois area.

General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee

Learn more about this Employer on their Career Site