Office Services Site Manager

Our mission is to provide   modernized technology platforms,   elevated technology support, and   valuable insights, empowering our clients to excel in what they do best.

The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at our prestigious client's downtown Chicago office. In this pivotal role you will provide various administrative support  which may include copy, print, mail, hospitality, facilities and receptionist services.  If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.

Essential Job Responsibilities

• Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees

• Provides elevated concierge style customer support to all end-users at the site

• Provides onsite leadership with the Opensity Solutions team, and encourages staff development in their careers

• Acting as a critical administrative liaison between staff and attorneys to boost efficiency

  handling payroll, and staff scheduling

• Seeks opportunities to increase our capabilities and makes recommendations to the key contact

• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

• Recruits and interviews potential Opensity Solutions candidates for available positions at the site

• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime

• Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports

• Manages building maintenance, cleaning services, and vendor relationships

• Strong multitasking skills to manage competing priorities from attorneys and staff

Qualifications & Requirements

• High School Diploma or equivalent;

• Previous management experience in a client service oriented field, preferably mail/copy/production

• Detail oriented with good verbal and written communication skills, with the ability to resolve complaints

• Strong initiative required; ability to work independently with minimal direct supervision

• Working knowledge of Microsoft products such as MS Word, Excel, and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Previous experience in law firm or corporate setting required, often 3–5 years

The Compensation range for this role is up to 90,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.