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Personal Lines Insurance Customer Service Representative

Serpe Insurance Agency
Posted 2 months ago, valid for 21 days
Location

Chicago, IL 60678, US

Salary

$3,750 per month

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • We are looking for a Personal Lines Insurance Customer Service Representative to assist clients with various insurance policies including auto, home, and renters insurance.
  • The role involves providing exceptional customer service, processing policy changes, and handling renewals and claims inquiries.
  • Candidates must have a minimum of two years of previous insurance experience and possess an Illinois Property & Casualty License.
  • Knowledge of the AMS Client Management System is preferred, along with strong communication, organization, and multitasking skills.
  • The position offers a competitive salary and is based in the Lincoln Park office, requiring full-time availability five days a week.
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, renters and other personal lines insurance policies.  This role focuses on providing excellent customer service, processing policy changes, assisting with renewals and claims inquiries. 

Responsibilities:
   
Assist clients with policy questions, endorsements, renewals and billing
   Process policy changes, issue certificates and documents
   Communicate with insurance carriers and representatives
   Maintain accurate client records and deliver prompt, professional service
   In Lincoln Park office full time 5 days a week

Qualifications:
   Illinois Property & Causality License REQUIRED
 
 Previous insurance experience
   Knowledge of AMS Client Management System preferred
   Strong communication, organization and multitasking skills required



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