Physician Relations Associate, Senior - Full Time, Days

Be a part of a world-class academic healthcare system at UChicago Medicine as a Physician Relations Associate for our Marketing and Communications division. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.

The Physician Relations Associate at UChicago Medicine will cultivate and maintain strong relationships with the referring provider community and provide awareness of UChicago Medicine clinical services and programs.  This role will lead community outreach efforts, collaborate with leaders and physicians across the service lines in establishing strategic initiatives and growth plans, and support in identifying strategic opportunities for UChicago Medicine. The Physician Relations Associate will serve as a liaison between the health system, community providers and faculty physicians within the UChicago Medicine primary and secondary service areas. This is a highly visible and key position within the UChicago Medicine organization. 

Essential Job Functions

• Builds relationships through outreach visits to referring and potentially referring physicians (and key office staff) in greater Chicago and surrounding areas.  Promotes UCM services, programs and physicians to health care providers, identifying strategic opportunities for advancing UCM offsite affiliations, implementing strategies to enhance communications with physicians and other health care providers, conducting service line marketing assessments, analyzing physician and hospital needs, and participation in clinical strategic planning team strategic service line plans. Collect and analyze data including physician activity, satisfaction and health care trends to assist in the development of physician outreach strategies. Develop and execute on specific outreach, relationship building and educational plan targeted to community physicians.
• Maintains current electronic records on referring physician encounters, needs, issues and their resolution.  Provides timely feedback to UCM administrators on perceptions and challenges from the referring community and participates in process improvement activities. Collects and communicates specific information on internal process improvement opportunities and service expectations with a goal of earning new business, retaining current business and keeping referring physicians satisfied and engaged. 
• Identifies opportunities for CME programs and/or Networking events with UCM physicians and referring physicians and coordinates such events 
• Performs other duties assigned

Required Qualifications

• Bachelor's degree in a relevant field, such as business, health care, marketing or communications required. 
• A minimum of five years experience in physician relations, practice management or medical sales required.   
• Work record that demonstrates superior interpersonal, communication and presentation skills is required; work record that demonstrates superior customer service skills;  excellent knowledge of Microsoft Word, Excel, Access and PowerPoint. Position requires a moderate deal of local travel in greater Chicago.

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days
• Unit/Department: Marketing and Communications 
• Work Location: Full time remote 
• CBA Code: Non-Union 

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.