Product Owner - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities and creating the vision and roadmap for the product to align with strategic direction for the business or technology domain. Job expectations include ensuring delivery of products that meet the expectations of our clients, including features, security, availability, resiliency, timelines and costs.

This individual is responsible for defining the vision and roadmap for productivity products & services across the Collaboration and Productivity (CAP) product portfolio. Productivity services include enabling end user self-service, asset inventory management, asset lifecycle & configuration management, IAM compliance, reporting and analytics. 

Responsibilities:

• Creates the vision and roadmap for automation services based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain.

• Defines and prioritizes the features/epics in the automation program backlog, and articulating this to both stakeholders and development teams.

• Collaborates with cross-functional stakeholders and with other CAP Products Owners to understand their needs, ensure they are aligned on priorities to achieve portfolio objectives.

• Supports and collaborates with the Portfolio Product Executive on financials throughout delivery.

• Maintains oversight on delivery to ensure timely and relevant outcomes.

• Drives continual service improvement based on data/metrics and user feedback.

• Facilitate evolution of suitable application support and dev ops model for automation products and services.

Required Qualifications:

• Previous Product Management experience.

• Strong financial acumen.

• Expertise in managing large/complex product rollouts.

• Excellent communications skills. 

• Technical Experience in SDLC, Agile methodologies and JIRA

• Financial management

• Microsoft 365 Teams, OneDrive, SharePoint Online, Power Platforms.

• Virtual Meeting Services.

• Email/Chat Services.

• MSFT Office Suite Services.

Skills:

• Analytical Thinking

• Collaboration

• Result Orientation

• Solution Delivery Process

• Influence

• Risk Management

• Solution Design

• Stakeholder Management

• Technical Strategy Development

• Application Development

• Business Acumen

• Data Management

• DevOps Practices

Shift:

Hours Per Week: 

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