Rail Controller

SALARY

$54.93

POSITION SUMMARY

Monitors trains along the line of road.  Facilitates and supervises communications, coordinates restoration of service for trains, and keeps Control Center personnel informed of any service disruptions.

PRIMARY RESPONSIBILITIES

•Coordinates activities with police departments, fire departments, public utilities, outside agencies, and departments within the Authority to utilize its services to restore service operations in a safe, timely, and efficient manner.

•Monitors trains along the line of road by way of the QuicTrak system.  Assists rapid transit operators in trouble shooting techniques and correcting defects.  Notifies appropriate personnel to assist with the correcting of defects or assist in the removal of equipment.

•Maintains logs, delay sheets, and prepares other required documents.  Must be able to operate a computer terminal to input or retrieve pertinent data.  Utilizes Maintenance Management Information System (MMIS).

•Must keep up with technology related to the position.

•Performs related duties as assigned.

SUPERVISORY RESPONSIBILITIES

Reporting to this position may include the following jobs:

Job Title

•None

CHALLENGES

•Must be able to handle multiple tasks simultaneously.

EDUCATION/EXPERIENCE REQUIREMENTS

•Three (3) years of CTA rail operations experience in a supervisory capacity (Rail Supervisor/Instructor with current certification), five (5) years of experience as a RTO, Switchman, or Towerman (with Current Certification), or five (5) years external experience in Rapid Transit Operations (Rail Supervision), or an equivalent combination of education and experience relating to position. 

•Bachelor’s degree in Transportation or a related field preferred.

•Required to submit and pass drug and alcohol testing.

•Must complete and maintain Rail Safety Training and related training/certifications.

PHYSICAL REQUIREMENTS

•Requires sitting for extended periods of time, standing, visual acumen, manual dexterity and fingering for working with computer key boards. 

KNOWLEDGE, SKILLS, AND ABILITIES

•Working knowledge of rail system functions, routes, rail patterns, operating regulations, and scheduling techniques. 

•Working knowledge of rail operations.

•Working knowledge of the various types of revenue equipment.

•Working knowledge of rail operations equipment.

•Working knowledge of the Authority’s fare structure.

•Working knowledge in the practices and processes in proper service restoration techniques.

•Strong verbal and written communication skills suitable for providing clear and concise radio communication and public address announcements.

•Ability to write and express oneself in a clear, logical and comprehensive manner.

•Ability to document occurrences or events in a chronological order.

•Ability to read and interpret all scheduling related materials.

•Ability to develop and maintain effective working relationships with Authority personnel and outside agencies.

WORKING CONDITIONS

•General office environment.

•Works various days and hours as assigned.

•Subject to 24-hour call.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

•Standard office equipment.

•Personal computer and related software and equipment.