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Receptionist | The Illinois Hammer Injury Law Firm
About the Company: The Law Offices of Dworkin & Maciariello specializes in personal injury law, handling cases related to car accidents, workers' compensation, medical malpractice, and other personal injury claims. With a strong reputation for helping clients secure justice and fair compensation, we are committed to providing personalized and vigorous legal representation. We seek individuals to join our team who demonstrate compassion, empathy, and expertise to support our clients throughout their journey.
Position Overview:Â We are seeking a professional and courteous Receptionist to join our team and be the first point of contact for our clients, visitors, and callers. With a team of experienced attorneys, we are dedicated to providing exceptional legal representation to our clients. We pride ourselves on our commitment to justice and ensuring that injury victims receive the compensation they deserve. The Receptionist will play a crucial role in creating a positive and welcoming atmosphere while efficiently managing administrative tasks to support the smooth operation of the law firm.
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Responsibilities:
- Client Service: Manage high volume of inbound calls within Ring Central and Max Agent system, transfer them to the appropriate individuals, and take accurate messages, assisting clients and staff in a warm and professional manner.Â
- Team Collaboration:Â Work closely with other administrative staff to ensure seamless operations and excellent client service. Assist with special projects and tasks as requested.
Qualifications:
- Exceptional interpersonal and communication skills.
- Professional and polished demeanor with a strong customer service orientation.
- Experience with Ring Central or other call center software's preferred.
- Excellent organizational and multitasking abilities.
- Fluency in Spanish highly preferred.
Work Schedule:
- Hybrid (training requires 5 days a week in office, option to move to hybrid schedule after)
Compensation:
- $22- $23 annually/hourly
Benefits:
- Comprehensive Insurance Coverage: Health, dental, vision, HSA, FSA, and pet insurance
- 401(k) Retirement Plan: Employer match of 3%, plus 50% match on contributions up to 5%
- Paid Time Off: Start with 15 vacation days, with additional days earned based on your years of service. 3 floating holidays, sick leave begins accruing immediately upon hire, giving you flexibility and support from day one.
- Paid Leave Act: Available after 60 days of employment
- Voluntary Benefits: From dental and vision to life insurance, pet insurance, and more
- Tuition Reimbursement: Up to $4,000 annually for approved educational expenses
- Professional Development: Ongoing training and development opportunities to support career growth
- Positive Workplace Culture: Supportive, collaborative, and inclusive environment
- Employee Engagement: Regular programs and initiatives to foster team connection and morale
Disclaimer:
This job description is not intended to be an exhaustive list of duties, responsibilities, or activities. The tasks and responsibilities outlined may not cover every possible assignment that may be assigned. The employer reserves the right to modify or add tasks at any time, with or without notice.
Our team is dedicated to fostering an inclusive environment where discrimination and harassment of any kind are strictly prohibited. This includes discrimination based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected by federal, state, or local laws. We are committed to providing equal opportunities and ensuring a respectful, diverse, and inclusive workplace.
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Contact us to apply
Email HR@hammerjustice.com with questions
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Learn more about this Employer on their Career Site
