Retail Sales Associate

The full-time Retail Sales Associate at Hitched is responsible for providing customers with an in-store shopping experience that is a true and authentic reflection of the Hitched brand itself. This is an important role that incorporates concierge selling techniques to sell luxury engagement rings, wedding bands and fine jewelry. Jewelry experience is not required! If you are high energy, personable and love to sell, this role is for you. Don’t miss the opportunity to join a modern, growing brand in an incredible industry.

ESSENTIAL FUNCTIONS

Host engagement consultations and wedding band appointments
Demonstrate in-depth knowledge of the company and product to close sales
Provide ongoing customer support through various communication channels
Demonstrate dependable attendance and punctuality and a professional demeanor
Ultimately achieve monthly and annual sales goals outlined by upper management
Show leadership ability and capacity for growth beyond current role

OTHER RESPONSIBILITIES

Complete setup and breakdown of the showroom floor on a daily basis
Maintain an aesthetic, clean, and organized showroom floor and back-of-house
Maintain a professional attitude during all customer and internal meetings

Assist upper management and the marketing team with in-store and industry events
Collaborate with other local brands on partnerships and styled photoshoots
Perform other retail and marketing/event duties as needed

YOU ARE

A passionate advocate of the Hitched brand
High-energy, personable, welcoming and energized by a sales environment
Looking for an opportunity to join a growing company where you can grow with it
Experienced in customer service. Retail and/or jewelry experience a plus but not required
Experienced in advanced face-to-face, phone, and email communication etiquette
Experienced with Google Suite and comfortable with learning new software
Able to demonstrate a track record of improving sales figures and other KPIs
Someone who can work independently and bring new ideas to the table
Knowledgeable of community events and other local happenings
Available to work evenings and weekends on a full-time basis
Willing to travel into HQ on an occasional basis

WE OFFER

$22.50/hour base pay
Commission and bonus opportunities
Paid time off and sick leave
Medical, dental, vision and 401(k)
Comprehensive system, sales and jewelry training
Positive and safe work environment
Stocked kitchen with snacks and beverages
Monthly company-paid team building events
Opportunity to grow within the company
Hitched is closed 12/24 - 1/1 every year
Hitched employees can purchase jewelry at a discount
Hitched is an equal-opportunity employer

About Hitched

Hitched was founded by husband and wife, Chris and Stephanie Sammons, in 2018 as a way to provide couples with the convenience and affordability they found lacking at traditional jewelry stores. Our mission at Hitched is to provide our customers with a shopping experience that embodies everything a wedding band symbolizes - love, trust, partnership, and forever. Not only do we want you to love your ring, but we want you to love the process of shopping for it - which means trusting whom you are buying from and having the support you need while making one of the most special purchases of your life. We strive to form a lasting partnership with each and every one of our customers. From our thorough educational resources to our excellent customer service and lifetime warranty, we're here for you for the big day and forever after.

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