Sales & Events Manager

Create exceptional events. Build lasting partnerships. Deliver unforgettable experiences.

At The Palm, timeless hospitality, world-class cuisine, and impeccable service set the stage for extraordinary private dining and special events. We're seeking a Sales & Events Manager who can drive new business, cultivate meaningful client relationships, and flawlessly coordinate everything from corporate gatherings to milestone celebrations. If you're passionate about hospitality, thrive in a relationship-driven sales environment, and enjoy bringing unforgettable experiences to life, this is your opportunity to grow your career with one of the most iconic names in fine dining.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Sick leave
• Paid time off
• Competitive base pay, plus sales commission 
  • Salary Range: $65,000 - $70,000 plus sales commissions

Sales & Business Development

• Responsible for growing sales over prior year for one or more restaurants.
• Identify and secure new corporate and social event clients through prospecting and networking.
• Conduct venue tours and negotiate contracts to meet monthly and annual revenue goals.
• Manage a sales pipeline of inquiries, prospects, and definite bookings.
• With the Director of Sales & Events, plan, develop and implement a comprehensive sales action plan, goals and initiatives

Event Planning & Logistics

• Collaborate with clients to customize food and beverage menus.
• Create detailed Banquet Event Orders (BEOs) and communicate event layouts, A/V needs, and timelines with management.
• Work closely with the Executive Chef and management to ensure operations is able to flawlessly execute the event
• Supervise setup, execution, and breakdown of events to guarantee high guest satisfaction.

Client & Vendor Relations

• Nurture lasting relationships with recurring clients, event planners, and local vendors.
• Address client feedback, negotiate pricing, and ensure contracts balance customer satisfaction with profitability.
• Fosters and maintains relationships with community decision makers, hotel general managers/sales directors, meeting planners and local business leaders who are potential ambassadors of our brand(s).

• At least 3 years previous sales experience in an upscale / fine dining restaurant or hotel operation
• Ability to write business correspondences and set up contracts and function sheets
• Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
• Ability to calculate figures and amounts for guest catering contracts
• Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
• Stable and progressive work history; Strong work ethic

EOE

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