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- Supports development of multi-year account plans in Software by providing insight on area of specialization
- Contributes to the development of strategy by providing input on customer needs, pain points, trends, etc. to product / service manager.
- Maintains ongoing plan to prioritize portfolio of accounts and maintain relationships throughout the year, identifying opportunities for software renewal.
- Under moderate guidance, performs product demos and advises customers on how to integrate software into an existing IT environment.
- Uses technical credibility to build relationships with buyers and centers of influence, in support of Global account leaders
- Serves as main point of client contact throughout sales cycle.
- Specific to the customers current technology platforms and systems, communicates value proposition to clients based on highly technical knowledge.
- Maintains ongoing relationships after initial sale has closed in order to effectively convert software renewals.
- Works under moderate guidance of the sales leadership on proposals and closings as directed by account leaders
- Actions on opportunities to sell specialty Software products and services
- Works with account managers on discovery and opportunity identification
- Works under the guidance of account managers to seamlessly work with customers throughout the sales cycle.
- Collaborates with Solution Architects in gathering customer requirements.
- Serves as primary point of contact, responsible for articulating value proposition and managing client interactions. Brings in additional technical resources when needed to support sales opportunities
- Provides input to account owner during account planning process on potential growth opportunities
- Makes connections and builds trusted advisor status with relevant account owners.
- Supports smooth hand-off of customer to implementation teams and Customer Success team post-sale.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
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