PURPOSE AND PERFORMANCE GOALS: All employees shall strive to provide exceptional hospitality to both internal and external guests at all times. This associate will be responsible for exemplifying the Maverick Hotel and Restaurants Culture as well as providing promotional expertise for the location as both a destination and a harmonious work environment.

Drive Revenue Growth

Prospect and secure new business.
Develop strategic account plans that grow market share and increase hotel revenue.
Build and maintain a strong sales pipeline through networking, prospecting, referrals, and client engagement.
Achieve established monthly, quarterly, and annual revenue goals.

Build Lasting Client Relationships

Develop trusted relationships with corporate clients, meeting planners, and community partners.
Conduct professional hotel tours and client presentations.
Deliver exceptional customer service that drives repeat business and long-term partnerships.

Collaborate Across Departments

Partner with Revenue Management, Operations, Marketing, and Front Office teams to ensure successful execution of business.
Maintain accurate sales activity, account management, and forecasting within Delphi.
Monitor market trends and identify opportunities to increase business.

What Success Looks Like

The successful Sales Manager will:

Consistently achieve or exceed revenue goals.
Develop a strong pipeline of qualified business opportunities.
Increase market share within assigned market segments.
Generate repeat business through exceptional relationship management.
Demonstrate strong collaboration across hotel departments.
Represent Maverick's People First culture through professionalism, accountability, and leadership.

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.

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Sales Manager - Sable Hotel at Navy Pier