Social Worker / Case Manager (RSA)

Rehabilitative Services Associate (RSA)

Closing Date: November 01, 2026, or open until filled 

Job Type: Full-Time | Location: Chicago Office (Community-Based)

Make a Difference. Build Meaningful Connections. Change Lives.

Family Solutions is seeking a compassionate and dedicated Rehabilitative Services Associate (RSA) to join our growing team. If you’re passionate about providing person-centered, trauma-informed care and want to work in a supportive, collaborative environment, we’d love to meet you.

What You’ll Do

• Provide Impactful Care: Conduct culturally responsive, trauma-informed clinical assessments and evaluations that honor each client’s strengths, needs, and goals.

• Partner in Healing: Collaborate with clients, families, treatment teams, and community partners to develop meaningful, individualized treatment plans.

• Support Through All Seasons: Deliver therapy, crisis intervention, case management, and other clinical services that meet clients where they are.

• Respond with Care: Address client needs promptly and thoughtfully, ensuring timely support during critical moments.

• Document with Purpose: Maintain accurate, timely, and compliant clinical documentation to support quality care and regulatory standards.

• Practice with Integrity: Uphold ethical standards, confidentiality, and professional conduct in alignment with licensure and Family Solutions’ values.

• Grow with Us: Participate in training, quality improvement initiatives, and team collaboration that support professional growth and excellent outcomes.

• Deliver Consistent Services: Provide consistent, client-centered services by meeting an average productivity expectation of 28 billable hours per week, supported by strong documentation and teamwork.

Why You’ll Love Working at Family Solutions

• A mission-driven organization that values individuality, teamwork, and innovation

• A culture that supports collaboration, feedback, and continuous improvement

• Opportunities to build strong relationships with clients, colleagues, and community partners

• Leadership that cares about quality care, staff support, and positive outcomes

What We’re Looking For

• Minimum Education - Applicants must the following education and experience pathways:

  • RSA: High school diploma or GED plus at least 5 years of documented clinical experience in mental health or human services.

• Experience: Demonstrated experience in clinical care with a focus on Community-Based/Outpatient behavioral health experience preferred

• Certifications: Ability to complete First Aid, CPR, de-escalation, and required professional development training

• Other Requirements:

  • Ability to pass background checks, compliance screenings, and drug screening

  • NPI and/or Medicaid Number

• Bonus: Bilingual candidates (English/Spanish) are strongly encouraged to apply!

Compensation, Benefits & Perks

We care about our team and offer a competitive benefits package for full-time employees after a 90-day probationary period, including:

• Compensation: $20.00 to $25.00 per billable hour

• Medical, Dental & Vision Insurance (50% employer-paid premium for employees and dependents)
  BCBS Medical | SunLife Dental & Vision

• 401(k) with Employer Match (vested after 3 years)

• Generous PTO Program (10–25 days annually based on tenure)

• 6 Paid Holidays (including New Year’s Day, Memorial Day, Thanksgiving, and Christmas)

• Employee Assistance Program

• Optional Supplemental Insurance (disability, life, accident, critical illness, cancer coverage, and more)

• Paid New Hire Orientation Training

• Company-Branded Gear

Resume Requirements: Please ensure your resume includes all of your professional, internship, and educational experiences from the past 10 years. Additionally, please clearly identify and explain any gaps in your employment history.

 Our Commitment

Family Solutions is an equal opportunity employer committed to providing a safe and inclusive environment for all. We adhere to all applicable federal and state laws regarding non-discrimination and client confidentiality, including HIPAA and 42 CFR Part 2 where applicable.