Benefits:

Training & development
Vision insurance
401(k)
Dental insurance
Employee discounts

Your Role as a Spa Receptionist:

As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.

Position: Spa Receptionist

Job Type: Part-Time

Location: FFC Gold Coast

Required Shifts: Fridays 2:00-8:30pm, Sundays 8:30-6:00pm

Compensation: $17.05

Duties and Responsibilities:

Welcome with Warmth: Greet members by name with a smile, creating a positive first impression
Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
Professional Communication: Answer incoming calls and direct them with professionalism and care
Appointment Management: Coordinate with spa staff to manage bookings, ensuring seamless scheduling
Handle Transactions: Process payments accurately and maintain a balanced cash drawer at the end of each shift
Client Connection: Make reminder and confirmation calls to ensure clients are well-informed about their appointments
Be an Expert: Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
Respond & Support: Address members’ questions and concerns and provide additional support to other departments as needed

What We Offer:

Insurance: Dental, and Vision through Blue Cross Blue Shield of Illinois
401K: Company match
Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
Continued Education: Access to FFC University courses and discounted certifications.

Other Perks:

Club Membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
Inclusive Culture: A welcoming and diverse team environment.

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Learn more about this Employer on their Career Site