Continuous Improvement Business Analyst (Full-Time, Exempt)

Compensation range:

Your rate of pay will be based on applicable experience

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Continuous Improvement Business Analyst supports process improvement, and decision support initiatives using analytical methods, industry research, and data-driven insights. This role identifies improvement opportunities through techniques such as workflow analysis, observation, interviews, data analysis, and root cause analysis. Responsibilities include working with data to support analysis and visualization, applying appropriate analytic, query, and statistical methods, and delivering information in clear, user-friendly formats for a variety of stakeholders. They will also develop benchmarks and Key Performance Indicators (KPIs) to support ongoing measurement and performance monitoring. The position supports management efforts by helping guide and equip individuals and stakeholders as process improvements are implemented and sustained, emphasizes continued learning and application of analytic tools and techniques, and collaborates closely with and takes direction from the Senior Applied Scientist.

EDUCATION / TRAINING / EXPERIENCE:            

Minimum:

• Bachelor’s Degree in Healthcare Administration, Business, Economics, Mathematics, Physics or a related field (will consider someone who will graduate within 6 months of hire)
• Experience (school or work) gathering requirements, documenting and performing workflow and/or system analysis.
• Experience (school or work) data gathering, manipulation, and presentation using industry standard tools and techniques
• Understanding of benchmarking and KPIs

Desired:

• Familiarity with health care delivery systems, including strategy, business planning, operations and financial conditions
• Familiarity with Lean, Six Sigma and change management methodologies
• Epic Cogito and advanced reporting certifications
• Experience with SQL, python, or R
• Experience with Power BI

SKILLS / KNOWLEDGE / ABILITIES:

Must possess process design, and analytical skills. Must have interpersonal skills necessary to build effective relationships and to adequately explore complex/sensitive situations with frontline staff when evaluating workflows and operational processes. Must have knowledge of health care delivery including strategy, business planning, operations and financial conditions. Must be detail oriented with strong written and verbal communication skills. Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. Proficient in the use of computer software programs such as Word, Excel, PowerPoint and Visio. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Enloe Health. Must have working knowledge of regulatory requirements including Joint Commission standards, HIPAA, Title 22 regulations, and Medicare Conditions of Participation. Must have knowledge of financial management and reporting, quality improvement processes, and human resources management. Must possess the ability to lead, motivate, delegate, analyze information and handle problem resolutions in an effective manner.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.