Full Time Counter Representative / Backup Class B Driver

Job DetailsJob Location: Massachusetts - Chicopee - Chicopee, MA 01020Salary Range: $27.00 - $29.00 HourlyMaine Oxy has an immediate opening for a Counter Sales Representative (with a CDL Class B License) in our Chicopee, MA store. When you are in the store you will help provide product knowledge and technical expertise to our customers. Occasionally you will be asked to use your Class B CDL (with HazMat endorsement) to drive and deliver our cylinders and hardgoods to customers. Benefits & Perks Full-time, year-round employment Medical, Dental, Vision, and Life Insurance options Company-paid Short-Term Disability! Long-Term Disability coverage Up to 120 hours (~15 days) PTO per year, with up to 40 hours PTO carryover 401(k) with 50% match up to 6% Health Savings Account match 6 weeks parental leave + maternity leave $150 annual pants reimbursement $150–$250 annual steel-toe boot reimbursement $1000 Referral program! (paid in parts) Tuition reimbursement What does Maine Oxy do? We’re more than Propane! Maine Oxy is on a life-saving mission to provide high-quality specialty gases that already make a daily impact on your life! We’re the provider of Oxygen for our local veterinary and medical offices, we’re the provider of Carbon Dioxide for our local breweries, we’re the provider of Helium for everyone’s birthday parties, and we’re the provider of Acetylene for our local welders and metal fabricators. As a recognized Best Places to Work in Industrial Gases, we take pride not only in the essential products we provide, but in the people who make our success possible. All 300 of us at Maine Oxy are genuinely kind individuals who get to experience true collaboration. We can rely on integrity from each other, and we work in peace because of our inclusive safety program. The work is challenging for valid reasons, but it is rewarding, and the science of it is really cool! Ready to be part of a place where your contributions directly impact lives? If you’re confident about your skills and abilities and want to make a real difference in your community, we’d love to welcome you to our team! Essential Duties and Responsibilities: Counter Sales (Primary Responsibility): Assist in all phases of store operations. Provide customers with an additional level of product knowledge and technical expertise. Completes paperwork accurately and promptly according to company policies and procedures. Assumes the responsibilities of the Store Manager position when the Store Manager is absent. Serves as primary in-house contact for major customer base served by branch store. For selected accounts, offers special prices or discounts based on specific guidelines and in certain circumstances, negotiates payment form. Assists branch store sales staff in selling function and sales team in working up quotes. Responds to customer complaints by resolving the issue according to company policy. Serves as a support staff for outside sales. Labels products, stocks shelves, assembles machinery, conducts demonstrations, and arranges displays to enhance marketability. Help as needed in the warehouse with cylinders and inventory. Assists in maintaining a clean and neat store appearance. Performs other duties as assigned. Class B Driver w/Hazmat Endorsement (Backup as Needed): Performs pre and post-trip vehicle inspections, documenting deficiencies and ensures all safety items are in good working order. Safely delivers hard goods orders and cylinders containing compressed gases to customers; returns empty cylinders to the plant for refilling. Maintains load manifests and all other vehicle documents, ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries. Establishes and maintains good customer relations by communicating in person with customers, providing information on cost, ordering and delivery times, etc. Identifies and monitors customer needs and works with them to maintain proper hard good and cylinder levels to minimize or eliminate emergency deliveries. Operates a forklift, pallet jack, and other warehouse equipment. Ensure all safety rules are strictly observed. Complies with all DOT and OSHA regulations. Maintains appropriate driver’s licenses and endorsements. Maintains neat, clean, and professional personal appearance, and maintains vehicle appearance in a professional manner. Performs other duties as assigned.   QualificationsKnowledge, Skills and Abilities: Customer service/sales experience Possess or has the ability to learn about welding, gases and hardgoods. Prior welding/gas experience preferred but not required. Must be at least 21 years old. Must meet all physical qualification standards imposed by regulations for drivers. Strong verbal communication skills, self-motivated, sense of urgency, well-organized, ability to achieve goals, and ability to focus and pay attention to detail. Ability to analyze a customer’s situation and help resolve customer problems. Team player with a positive attitude. No at-fault accidents or moving violations in the previous 3 years. Ability to read and comprehend Material Safety Data Sheets (MSDS). Ability to work independently and under some pressure to meet deadlines. Must be able to work overtime when necessary. Education and Experience: High school diploma or equivalent required. 1 year of driving experience or driving school training in the past 4 years. Class B CDL with HazMat endorsement and airbrakes (or ability to obtain HazMat endorsement within 60 days of hire). Industry and related product knowledge, as well as experience handling compressed gases, preferred. Computer experience or basic knowledge of computer order entry systems. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Can read and speak the English language sufficiently to converse with the general public, understand highway traffic signs and signals in the English language, respond to official inquiries, and make entries on reports and records. While performing the duties of this job, the employee is regularly required to see, speak and hear. Must be able to drive hazardous cargo for up to 8 hours; Frequent bending is also required. Frequently sitting and standing, walking, using hands to finger, handle, or feel; reach with hands and arms; may stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to perform very heavy work—routinely lift 25lbs to 75lbs, and occasionally lift 76lbs to greater than 100lbs. Must be able to work outdoors in temperatures ranging from -10 to over 100 degrees. Ability to smell/hear leaking gas from cylinders. Comments: These responsibilities are not intended to be all inclusive, and this position may also be asked to perform other duties as assigned by management. Maine Oxy reserves the right to revise or change any of the above responsibilities.