Technical Training Services Trainer

Job Description:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance for process improvements and establishing policies. Exercises significant independent judgment to determine the best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.

Responsibilities:

• Delivers moderate to highly complex and innovative learning solutions to the target the target audience to engage the learner, encourage participation, and produce desired outcomes.
• Leads the creation of instructional and delivery methods using various learning solutions and technologies, including coaching and acting as a subject matter expert in more than one content domain.
• Skilfully manages a learning environment with limited advance preparation, constructive feedback, and prediction of and response to learner needs.
• Establishes credibility by demonstrating expert knowledge of solution content, providing relevant business examples, and helping learners apply learning to on-the-job situations.
• Anticipates and incorporates legal, ethical, and cultural issues relevant to solution delivery by acting as a role model.

Knowledge and Skills:

• Expert ability to quickly understand and adopt new, complex technologies and concepts.
• Expert ability to evaluate variances in learning styles within an audience.
• Advanced familiarity with learning content and delivery solutions.
• Advanced delivery skills, including teaching, facilitating, and mentoring capability.Facilitate instructor-led (ILT), virtual instructor-led (vILT), and virtual resource group (VRG) sessions, bringing energy and clarity to complex technical topics.
• Create, update, and enhance instructor-led course content, participant guides, and supporting materials for technical learning solutions.
• Lead or participate in cross-team train-the-trainer sessions, helping other instructors ramp-up and maintain high delivery standards.
• Work closely with fellow trainers, lab administrators, and subject matter experts to ensure training programs run smoothly. 
• Support the creation of web-based training content and instructional videos, and serve as an on-screen SME and content reviewer.
• Assist with lab administration tasks, including hardware/software installations, upgrades, break/fix, and reconfiguration, to ensure all equipment is ready for classes.
• Engage in curriculum development, course schedule planning, and reporting, supporting the continual improvement of our training portfolio.
• Help with training project planning, equipment forecasting, and procurement as needed.
• Contribute ideas to improve training quality and support the achievement of team goals and objectives.

Preferred Qualifications:

• Degree in Computer Science, Engineering, Education, or a related field, or equivalent work experience.
• Experience with instructional design or course material development is helpful.
• Ability to work effectively across teams and manage multiple priorities.
• Familiarity with HPC environments, technical infrastructure, or training labs is an advantage.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.