Player Services Cage Cashier - JOB LOCATED IN ST CROIX, VI

                                                     JOB DESCRIPTION 
POSITION TITLE:  Cage Cashier     JOBCODE:  152-3201
REPORTS TO:       Cage Supervisor 

POSITION SUMMARY: 
The Cage Cashier is probably the first person the guest contacts in the Cage area. Because of this it is imperative that the Cage Cashier be pleasant, courteous, helpful, accurate and knowledgeable. The Cage Cashier is responsible for large amounts of money in exchange for various transactions which include but are not limited to: Exchanging chips, gaming vouchers, cashing checks, redemption and issuance of markers, acceptance of RTM payments. The cashier must be able to replenish their window using the appropriate documentation. 

TASKS:
• Completes transactions for customers and other departments within the specified approval guidelines. Demonstrating courtesy and friendliness at all times. 
• Provides credit customers with markers and assists new customers in establishing new credit accounts. 
• A full knowledge of Title 31 is essential in order to keep track of large cash outs and the tracking of money for Title 31 procedures. 
• Evidences all funds received or paid out with a negotiable instrument or internal document. 
• Must answer and explain notice of exceptions for revenue accounting. 
• Processes cash-out transactions using personal checks, credit cards, or money transfers for all customers according to the guidelines set forth by TBVI, CCC and any applicable outside service provider. 
• Serves as a source of operational funds and as a facility for disposition of excess funds for operational departments. 
• Serves as a redemption area for customers’ unused gaming chips, vouchers and tickets.
 • Provides proper security and accountability of company funds. 
• Encourages customers to apply cash-outs to outstanding accounts, or refers questionable cash-outs to supervisor. 
• Handles customer complaints: refers to procedure for detailed handling. 
• Provides guest services related membership privileges, such as issuing comps, redemption of coupons, promotion entry forms and general casino information. 
• Enrolls new members in player’s club program, marketing database, issues cards and resets player PINs. 
• Other tasks as requested by management. 

SIGNATORY ABILITY: 
1. Cashier Paid In-Out Slip 
2. Cashier Count Sheet 
3. Even Exchange Forms 
4. Guest Comps 

CERTIFICATION/LICENSES: VI Gaming License. 

EDUCATION OR SKILLS REQUIRED: High School Diploma or GED equivalent. Computer and typing knowledge. Must be detail oriented. 

PHYSICAL ACTIVITIES: Must be able to lift large amounts of chips, boxes weighing up to 25lbs. The following activities are normally required to perform these functions: stand for long periods, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.