Manager, Cafe

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Overview

• Provides Food & Beverage Management quantifiable information with regard to expenditures, labor, revenue/room covers, etc., needed for proper forecasting and budgeting.
• Efficiently schedules projects so as to meet all required deadlines.
• Ensures all department revenue reports are accurate prior to submittal to management.
• Evaluates business forecasts and assists department management determining adjusting staff hours/days of operation and supply ordering.
• Ensures all financial records for the department are accurately maintained and updated on a timely basis.
• Maintain a good working relationship with all outlet managers and food & beverage team.
• Participate in financial training for restaurant managers.
• Remain abreast of any changes in the food & beverage environment, including labor and systems.
• Holds outlet leaders accountable for maintaining inventory, payroll, and cost controls.
• Works to accomplish departmental goals, strategies, and objectives ensuring quality products and exemplary guest service while maintaining budgetary profit margins.
• Supervises the restaurant management team and delegates assignments and duties.
• Uses the Info data analysis program to monitor employee sales performance.

Responsibilities

• Monitors training of Management as well as line level team.
• Develops and updates policies and procedures for food and beverage staff.
• Reviews all guest service evaluations and other feedback from the Customer Relations department and resolves customer complaints and service deficiencies to ensure guest's faith in company has been restored.
• Performs routine inspections of all restaurants and is on the floor during key result times.
• Maximizes employee morale through leading by example.
• Interview, hire, commend, discipline and/or terminate restaurant management and, if necessary, hourly employees, in compliance with established policies and procedures.
• Attends departmental meetings and administrative hearings as required and conducts weekly meetings with restaurant management team.

Qualifications

• Excellent communication skills, both written and oral.
• Excellent analytical and evaluation skills.
• Flexibility in work schedule.

Additional Details

MUST BE 21 YEARS OF AGE