Junior Account Representative

Company Description

Catch Vibe Voice is a growing organization focused on creating professional, welcoming, and memorable experiences for every person we interact with. We believe strong communication, attention to detail, and a positive environment are essential to building lasting relationships with our clients and supporting our team.

Job Description

Catch Vibe Voice is seeking a motivated and personable Junior Account Representative to join our team in Cincinnati, OH.

In this role, you will support client accounts, maintain strong professional relationships, assist with day-to-day account activities, and help ensure clients receive a consistent and high-quality experience.

This position is ideal for someone who enjoys working with people, communicates confidently, stays organized, and is interested in developing valuable skills in client relations, account management, and business operations.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Serve as a professional point of contact for assigned accounts.
• Assist with client inquiries, requests, and account-related needs.
• Support the coordination of daily account activities and client communications.
• Learn client objectives and help ensure expectations are understood and addressed.
• Maintain accurate and organized account information.
• Collaborate with internal team members to support client satisfaction.
• Identify opportunities to improve the overall client experience.
• Participate in team meetings, training sessions, and professional development.
• Represent Catch Vibe Voice with professionalism and a client-first approach.

Qualifications

• Strong verbal and written communication skills.
• Professional, confident, and approachable demeanor.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities effectively.
• Detail-oriented with strong problem-solving abilities.
• Comfortable communicating with clients and working collaboratively with a team.
• Willingness to learn and take on new responsibilities.
• Positive attitude and strong work ethic.
• Interest in developing skills in account management, client relations, and business operations.

Additional Information

• Competitive salary of $46,000–$50,000 per year.
• Full-time position with opportunities for long-term career development.
• Clear opportunities for professional growth and advancement.
• Ongoing training and skill development.
• Hands-on experience in account management and client relations.
• Supportive and collaborative team environment.
• Opportunities to strengthen communication, leadership, organization, and business skills.
• Exposure to multiple areas of client and account operations.
• Recognition for strong performance and initiative.