Company Description

Dinamic AS Group is a forward-thinking marketing and business development firm dedicated to helping brands expand their market presence through strategic planning, innovative campaigns, and data-driven execution. Based in Cincinnati, we collaborate with a diverse portfolio of clients across multiple industries, delivering tailored marketing solutions that drive measurable growth. Our culture values professionalism, collaboration, and continuous improvement, providing team members with a structured environment where ideas are respected and performance is recognized.

Job Description

Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to join our Cincinnati team. This role plays a vital part in ensuring seamless communication between our company and our clients. The ideal candidate will be proactive, organized, and committed to delivering outstanding service while supporting internal operations.

This is an excellent opportunity for individuals looking to build a long-term career within a professional and growth-driven environment.

Responsibilities

Respond promptly and professionally to customer inquiries via phone and email
Provide accurate information regarding products, services, and company policies
Maintain and update customer records within internal systems
Assist with order processing, scheduling, and follow-up communications
Support internal departments with administrative and coordination tasks
Identify customer needs and escalate complex issues when necessary
Contribute to maintaining high customer satisfaction standards

Qualifications

Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional demeanor and customer-focused mindset
Ability to multitask and work efficiently in a fast-paced environment
Basic proficiency with office software and data entry systems
Strong problem-solving and interpersonal skills

Additional Information

Competitive salary ($39,000 – $43,000 per year)
Growth opportunities within the company
Professional development and skill-building support
Supportive and team-oriented work environment
Stable full-time position with long-term career potential

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