Customer Service Representative

Location: Cincinnati, OH
Job Type: Full-time / Entry Level

About the Role:
As a Customer Service Representative, youll be the first point of contact for clients and customers, ensuring every interaction is positive and professional. This position is ideal for someone who enjoys helping others, solving problems, and creating great customer experiences.

Responsibilities:

• Provide product or service information and resolve customer concerns.

• Maintain accurate customer records and follow up on pending issues.

• Support administrative tasks and assist with order processing or scheduling.

• Collaborate with other departments to ensure customer satisfaction.

Qualifications:

• Excellent communication and interpersonal skills.

• Strong attention to detail and organizational skills.

• A positive, service-oriented attitude.

Perks:

• Comprehensive training and career development.

• Supportive team and welcoming work culture.

• Performance-based bonuses and incentives.