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Customer Service Representative (CSR)

Sparkbit 360
Posted a month ago, valid for a month
Location

Cincinnati, OH 45273, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Sparkbit 360 is seeking an Entry-Level Customer Service Representative (CSR) to assist with daily customer interactions and service operations.
  • Candidates must have a high school diploma or equivalent and possess strong verbal and written communication skills.
  • The position involves responding to customer inquiries, resolving concerns, and maintaining accurate records.
  • The salary offered is competitive, with opportunities for advancement and professional development.
  • Applicants should be customer-focused, reliable, and able to multitask in a fast-paced environment.

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview:
We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations.

Responsibilities:

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information regarding services and procedures
  • Resolve basic customer concerns in a professional manner
  • Maintain updated customer records and documentation
  • Coordinate with internal teams to support customer needs
  • Follow company policies to ensure service consistency


Qualifications:

  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Customer-focused, reliable, and professional attitude
  • Ability to multitask and work in a fast-paced environment
  • Basic computer and data entry skills

What We Offer:

  • Competitive pay
  • Opportunities for advancement
  • Professional development and training
  • Supportive and collaborative team environment
  • Travel opportunities (if applicable)



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