Job DetailsJob Location: Barron Center - Cincinnati, OH 45203Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $23.00 HourlyTravel Percentage: Up to 25%Job Category: Nonprofit - Social ServicesThe HIPP Case Manager is responsible for supporting homeless individuals through housing-focused case management, stabilization services, and long-term community support. This role works directly with clients to assess needs, develop individualized service plans, connect individuals to housing opportunities, and coordinate supportive services that promote long-term housing retention and stability. The HIPP Case Manager plays a critical role in helping clients transition from homelessness into stable housing while supporting recovery, independence, and overall wellbeing through compassionate and client-centered case management. This position supports Shelterhouse’s values through: • Service: Supporting employees so they can serve others • Compassion: Treating all individuals with dignity and respect • Results: Executing with accuracy, consistency, and accountability Essential Job Duties Productivity • Complete client intakes, assessments, reassessments, and eligibility determinations in accordance with program requirements. • Develop, implement, and maintain Individual Service Plans (ISPs) that support client goals, housing stability, and self-sufficiency. • Maintain accurate and timely assessments, progress notes, case notes, service plans, and other required documentation within VESTA and applicable systems. • Connect clients to housing opportunities and supportive services, including behavioral health, substance use treatment, employment services, healthcare, transportation, and community resources. • Assist clients with obtaining benefits, identification documents, and other resources necessary to achieve housing stability. • Conduct regular office visits, client meetings, and community-based contacts to monitor progress and address barriers to housing stability. • Conduct home visits as needed to support housing retention and program compliance. • Maintain contact with clients as needed following housing placement to support successful transitions and housing retention. • Collaborate with landlords, housing providers, and community partners to address challenges that may impact housing placement or housing retention. • Maintain ongoing communication with community service providers to facilitate referrals and coordinated care.  QualificationsQualifications & Requirements • Bachelor’s Degree preferred; equivalent education and experience may be considered • Experience in case management, ISP/case plan development, or housing services preferred • Experience working with homelessness, housing-first models, behavioral health, or community-based programs preferred • Valid driver’s license with acceptable driving record required • Must maintain access to privately owned vehicle during work hours • Must be approved by Shelterhouse insurance provider for driving responsibilities • Must be able to work flexible hours including weekends and holidays as needed
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